my MIL warning light came on ,took car to dealership after making appoinjtment. dreopped car off on time pointed out problem and asked to diagnos and let me know .4.5 hrs later called service rep and he stated mechanic couldnt determine
what triggered MIL. I was livid. went bact to dealership and ask for service mgr,service rep and mechanic.mechanic refuted evereything serv rep stated and said he had been working on truck. The mechanic all of a sudden had found problem...I had water in my plenum. he said water from windshield came down side of W/S and caused grommet to malfunction and i had water in plenum. they gave me a loaner to get home I called serv mgr and notified him i had extended Fidelity warranty.he informed me that he would have adjuster come out the following Wed this was Fri.on monday he called and said adj had come out and denied coverage. I ask him what it would cost to repair and he said $18000!I got est on car for total loss $12000. car was perfect 110000 mi blk teak interior . i am not a mechanic so i have ask for an audience with owner, mechanic, and serv mgr.I know owner will back any denial they will have. my question does this seem reasonable.i have talked to 3 different service mgrs in different states and none seem to see how this happened.by the way read and reread those extended warranties , my cost $4800 for 48k miles and 3 yrs whichever came first. thanks for any help;im trying to save my marriage since this is my wife's "baby"
what triggered MIL. I was livid. went bact to dealership and ask for service mgr,service rep and mechanic.mechanic refuted evereything serv rep stated and said he had been working on truck. The mechanic all of a sudden had found problem...I had water in my plenum. he said water from windshield came down side of W/S and caused grommet to malfunction and i had water in plenum. they gave me a loaner to get home I called serv mgr and notified him i had extended Fidelity warranty.he informed me that he would have adjuster come out the following Wed this was Fri.on monday he called and said adj had come out and denied coverage. I ask him what it would cost to repair and he said $18000!I got est on car for total loss $12000. car was perfect 110000 mi blk teak interior . i am not a mechanic so i have ask for an audience with owner, mechanic, and serv mgr.I know owner will back any denial they will have. my question does this seem reasonable.i have talked to 3 different service mgrs in different states and none seem to see how this happened.by the way read and reread those extended warranties , my cost $4800 for 48k miles and 3 yrs whichever came first. thanks for any help;im trying to save my marriage since this is my wife's "baby"