No signal/com from either rear door control Module (J388)

Took my car to local body shop after banging the passenger front door on a snow bank. They removed the door skin and repaired it. At the same time when removing the door skin a piece fell out of the door window switch so they replaced it with a new one. Apparently they got some codes afterwards no doubt from the replaced window switch and they used their handheld plug-in code reader to erase codes. When I got the car back there were some codes (I remember an air bag code for one) but I was able to delete the fault codes and recode the car using my Vag Com.
Later on I realized that neither of my rear windows would operate nor do the locks work. I checked with the Vag and found the following error(s)
01333 Rear Door Control Module Right (J388)
No signal/communication
I get the same error for the Left door. I've used my Vag to see if I may have inadvertently switched from 4 door to a 2 door car but it's set correctly. I've gone through the following: Central Electronics, Central Conv., Instruments, CAN Bus, Driver Door electrics, Passenger Door Electrics. Other than the 2 fault codes (Right and Left) everything looks good. One thing I find odd is the rear window lock button on the drivers' door feels funny to me. Also when using the Vag Com if I push this switch once I am not able to communicate with the Driver Door Electrics; however if I push it again I then can connect to this module. I have also gotten a code several times but not consistently that may be the issue.

00096 Driver Door Central Locking (Safe) Motor (V161)
012 Electric Fault in Circuit

I find it hard to imagine that both control modules failed at the same time. I've checked all the fuses especially those for the rear door modules and all are fine. It just seems that somehow I've shut off the the control modules in the rear doors or I have a failure (wiring/switch etc.) somewhere along the route to these modules. Today I took it back to the shop and had them remove both the outer door skin and the inner door panel on the passenger door they'd repaired to check for anything that might be unplugged. All was connected. We then removed the plug between the door and car, cleaned it, checked for cracked or broken wires under the boot and again all was fine.
Sooo I'm a bit perplexed. I've tried to disconnect the battery (both +/-) and then connected them together as I found in another post for 10-minutes but this didn't help either. Lastly I checked the charge on the batter with a VOM and found the batter to be at 12.37 volts. I remember reading that unless the batter is at 12.5 volts or greater. I've put a charger on the battery in the meantime.
Any ideas??
Thanks
Sootman

Full scan would help. Are you sure you have not messed the CCCM coding? SAFE is an Euro option and requires different door locks.

maloosheck said:

Full scan would help. Are you sure you have not messed the CCCM coding? SAFE is an Euro option and requires different door locks.

Click to expand...

I am not sure if the CCCM coding has been altered. I really don't know how the handheld scanner the shop used worked or what it might have done. I'm not aware of doing anything to the CCCM myself but I'm not sure how I would do it and may have done something by mistake. Below is a scan taken tonight:

VCDS Version: Release 908.1
Data version: 20091018

Tuesday,26,January,2010,20:19:49:20631

Chassis Type: 1K0
Scan: 01 03 08 09 0F 15 16 17 19 1C 25 36 42 44 46 47 52 56 62 72
7D

VIN: 3VWDT71K26M030315 Mileage: 108720km/67555miles

00-Steering Angle Sensor -- Status: OK 0000
01-Engine -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
0F-Digital Radio -- Status: Cannot be reached 1100
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
1C-Position Sensing -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
47-Sound System -- Status: OK 0000
52-Door Elect, Pass. -- Status: Malfunction 0010
56-Radio -- Status: Cannot be reached 1100
62-Door, Rear Left -- Status: Cannot be reached 1100
72-Door, Rear Right -- Status: Cannot be reached 1100
7D-Aux. Heat -- Status: OK 0000

-------------------------------------------------------------------------------
Address 01: Engine Labels: 038-906-016-BEW.lbl
Part No SW: 03G 906 016 AB HW: 028 101 223 8
Component: RC s01e EDC G000SG 7550
Revision: --H02--- Serial number: VWZ7Z0F4477415
Coding: 0050071
Shop #: WSC 00066 000 00000

No fault code found.
Readiness: 0 0 0 0 1

-------------------------------------------------------------------------------
Address 03: ABS Brakes Labels: 1K0-907-379-MK60-F.lbl
Part No SW: 1K0 907 379 AC HW: 1K0 907 379 AC
Component: ESP FRONT MK60 0101
Revision: 00H11001
Coding: 0021122
Shop #: WSC 00066 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC Labels: 1K0-907-044.lbl
Part No SW: 1K0 907 044 BJ HW: 1K0 907 044 BJ
Component: ClimatronicPQ35 090 0909
Revision: 00090016 Serial number: 00000000000000
Shop #: WSC 00000 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. Labels: 3C0-937-049-23-H.lbl
Part No SW: 3C0 937 049 Q HW: 3C0 937 049 Q
Component: Bordnetz-SG H46 1501
Revision: 00H46000 Serial number: 00000000407868
Coding: 15018E1700041501070A00000500000000215D035C0000
Shop #: WSC 01404 444 53924

Part No: 1Q1 955 119 A
Component: Wischer 020208 022 0501
Coding: 00065493
Shop #: WSC 01404

2 Faults Found:
01333 - Door Control Module; Rear Left (J388)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 2
Fault Frequency: 60
Reset counter: 107
Mileage: 108689 km
Time Indication: 0

Freeze Frame:
ON
Voltage: 14.05 V
ON
ON
OFF
OFF
OFF

01334 - Door Control Module; Rear Right (J398)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 2
Fault Frequency: 60
Reset counter: 107
Mileage: 108689 km
Time Indication: 0

Freeze Frame:
ON
Voltage: 14.05 V
ON
ON
OFF
OFF
OFF


-------------------------------------------------------------------------------
Address 0F: Digital Radio Labels: 8E0-035-593-SIR.lbl
Part No SW: 8E0 035 593 D HW: 8E0 035 593 D
Component: SDAR SIRIUS H03 0060
Revision: 00000000 Serial number: AUZ4Z7F2033447
Shop #: WSC 00000 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags Labels: 1K0-909-605.lbl
Part No SW: 1K0 909 605 AB HW: 1K0 909 605 AB
Component: 6A AIRBAG VW8R 034 8000
Revision: 05034000 Serial number: 003B6D05A79L
Coding: 0013889
Shop #: WSC 00066 000 00000

Part No: 1K0 959 339 F
Component: BF-Gewichtsens. 007 0005

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel Labels: None
Part No SW: 1K0 953 549 AS HW: 1K0 953 549 AS
Component: J0527 035 0070
Coding: 0002021
Shop #: WSC 00066 000 00000

Part No: XXXXXXXXXXX
Component: E0221 002 0010

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments Labels: 1K0-920-xxx-17.lbl
Part No SW: 1K0 920 973 D HW: 1K0 920 973 D
Component: KOMBIINSTRUMENT 3HL 1610
Revision: V0003000 Serial number: VWZ7Z0F4477415
Coding: 0021207
Shop #: WSC 00066 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway Labels: 1K0-907-530.lbl
Part No SW: 1K0 907 530 H HW: 1K0 907 951
Component: J533__Gateway H12 0150
Revision: H12 Serial number: 31001066231520
Coding: 3D7F0B620F001002
Shop #: WSC 01404 444 53924

4 Faults Found:
01333 - Door Control Module; Rear Left (J388)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 2
Fault Frequency: 1
Reset counter: 105
Mileage: 108689 km
Time Indication: 0
Date: 2000.00.00
Time: 13:28:04

01334 - Door Control Module; Rear Right (J398)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 2
Fault Frequency: 1
Reset counter: 105
Mileage: 108689 km
Time Indication: 0
Date: 2000.00.00
Time: 13:28:04

01304 - Radio
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00100100
Fault Priority: 2
Fault Frequency: 2
Reset counter: 146
Mileage: 108689 km
Time Indication: 0
Date: 2000.00.00
Time: 13:28:08

02649 - Digital Radio Tuner
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00100100
Fault Priority: 2
Fault Frequency: 2
Reset counter: 146
Mileage: 108689 km
Time Indication: 0
Date: 2000.00.00
Time: 13:28:08


-------------------------------------------------------------------------------
Address 1C: Position Sensing Labels: 1Kx-919-xxx-1C.lbl
Part No SW: 1K5 919 965 A HW: 1K5 919 965 A
Component: Kompass 005 0003
Revision: 00005000 Serial number: 1293324T20XE01
Coding: 0000003
Shop #: WSC 00066 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 25: Immobilizer Labels: 1K0-920-xxx-25.lbl
Part No SW: 1K0 920 973 D HW: 1K0 920 973 D
Component: IMMO 3HL 1610
Revision: V0003000 Serial number: VWZ7Z0F4477415
Shop #: WSC 00000 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr Labels: 3C0-959-760.lbl
Part No SW: 3C0 959 760 C HW: 3C0 959 760 C
Component: Sitzverstellung 1001
Revision: 00004000 Serial number: 00000000000000
Shop #: WSC 00000 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver Labels: 1K0-959-701-MAX3.lbl
Part No SW: 1K0 959 701 Q HW: 1K0 959 793 M
Component: J386 TUER-SG FT 1125
Revision: 11006001 Serial number: 00000578068721
Coding: 0001343
Shop #: WSC 01404 444 53924

No fault code found.

-------------------------------------------------------------------------------
Address 44: Steering Assist Labels: 1Kx-909-14x.lbl
Part No: 1K1 909 144 L
Component: EPS_ZFLS Kl.069 H07 1806
Shop #: WSC 00066 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv. Labels: 1K0-959-433-MAX.clb
Part No SW: 1K0 959 433 CD HW: 1K0 959 433 CD
Component: KSG PQ35 RDK 051 0215
Revision: 00051000 Serial number: 00000000000000
Coding: 1A900C880186003F2401048CB08A8F00887E00
Shop #: WSC 01404 444 53924

Component: Sounder n.mounted

Component: NGS n.mounted

Component: IRUE n.mounted

No fault code found.

-------------------------------------------------------------------------------
Address 47: Sound System Labels: 3C0-035-456.lbl
Part No: 1K6 035 456 A
Component: 08K Audioverst. 0005
Revision: 00003000 Serial number: 00000000005618
Shop #: WSC 00000 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. Labels: 1K0-959-702-MAX3.lbl
Part No SW: 1K0 959 702 Q HW: 1K0 959 792 M
Component: J387 TUER-SG BT 1125
Revision: 11006001 Serial number: 00000624268721
Coding: 0000063
Shop #: WSC 01404 444 53924

1 Fault Found:
00097 - Front Passengers Central Locking (Safe) Motor (V162)
012 - Electrical Fault in Circuit - Intermittent
Freeze Frame:
Fault Status: 00101100
Fault Priority: 3
Fault Frequency: 2
Reset counter: 147
Mileage: 0 km
Time Indication: 0


-------------------------------------------------------------------------------
Address 56: Radio Labels: 1K0-035-1xx-56.lbl
Part No SW: 1K0 035 180 G HW: 1K0 035 180 G
Component: Radio DE2 014 0017
Revision: 00014000 Serial number: VWZ4Z7G2143164
Coding: 0010011
Shop #: WSC 00000 000 00000

No fault code found.

-------------------------------------------------------------------------------
Address 62: Door, Rear Left
Cannot be reached

-------------------------------------------------------------------------------
Address 72: Door, Rear Right
Cannot be reached

-------------------------------------------------------------------------------
Address 7D: Aux. Heat Labels: 1K0-963-235.lbl
Part No SW: 1K0 963 235 E HW: 1K0 963 235 E
Component: PTC-Element 0404
Revision: 00800000 Serial number:
Shop #: WSC 00000 000 00000

No fault code found.

End ---------------------------------------------------------------------

The radio has been a problem for some time so I have disconnected it. That is why it throws a code. The locks have rear door/windows have always worked since I disconnected the radio so it's nothing new.

Although the door electric passenger shows an intermittent fault the window works and so does the door lock. I did a scan to find all the modules and have that if it would be of use.

Any ideas appreciated.

Address 52 is incorrectly coded for sure. Address 42 is coded weird as well. Both of these codes are responsible for 5-door coding so it might case all other errors.

Check out available coding options and compare to your car mirrors/doors. Mines are both set to 1269 which translates:
1024 - Safe-Motor not installed
0128 - 5-door chassis
0064 - Exit lights
0032 - Heated mirrors
0016 - Autorun active
0004 - Mirror turn signals
0001 - Rear lid unlock button
----
1269

If you have any other options (Ambient lights, Memory for Seats), just add to the total.

Thanks, 1269 solved the problem for both doors. I was subtracting the wrong items.

Does your car have memory mirror (dipping down in reverse) on the left side? You have memory seat, I believe memory mirror was a part of that package.

I do have the left dipping mirror but it hasn't worked for a year or so no doubt to my screwing around with the coding. I have it checked off on some menu but likely don't have it correctly coded on the door. Suggestions?

Thanks
Steve

Sootman said:

Suggestions?

Click to expand...

Add 256 to 1269 = 1525

And if you have lights at the bottom of the mirrors (you might, not sure what package you are) add another 2 (1527). That should cover all your options, unless you have modded your interior door handles to have illumination (Touareg option, some fabrication required).

Thanks, that did the trick. As long as I switch the mirrors to R and then put the car in reverse the mirror goes down. I have to switch back to O to get it back up. Is there a sequence I need to follow to "teach" the mirror to come back up on its own if left the R position?

Steve

Sootman said:

Is there a sequence I need to follow to "teach" the mirror to come back up on its own if left the R position?

Click to expand...

That should be covered in a manual. I will find out when I install my memory mirrors .

I think it actually is working. As it turns out when you go forward and reach a speed where the doors lock the mirror comes back up. Pretty neat. Of course now they have folding mirrors, but I'll stick with what I have.

Again thanks for all the help.

Steve

Hey Sootman - your signiture statement is a hoot; "A friend will help you move. A good friend will help you move a body"!! ... .... Drummer can we hear a rim shot? Bada Bing!

I see that your MY06.5 TDI has the right door mirror reverse dip function, as does my MY06.5 TDI Pkg 2 mit Navi MFD2 DVD with active stereo amplifier 1K6 035 456, driving the OE 10 speaker audio system. The OE CD Changer is located under the middle arm rest.
Your VIN: 3VWDT71K26M030315 My VIN: 3VWDT81KX6M025529

Now,,, Having read my lengthy introduction,, here's the wind up. What is the production data Mo/Yr. of your TDI and is your installed radio a OE package option? I see by your VCDS print out that the Navi/radio is not present. I'm about to follow the Dynaudio (EOS component) up grade trail blazed by Maloosheck. ...My starting piont is that of a MKV Jetta,, OEM equipped with the active stereo amplifier option** to start, hence much of the F&R door wiriing to the external amp (under drivers seat) to the Navi is present. ** Official VW option name; VW Digital Sound System (DSS)

Is the production of MKV Jetta's (TDI model or otherwise) with the right mirror reverse dip function limited? Is the same true of MKV Jetta's with external active amplifiers? I would suspect a MKV GLI version Jetta might have an up rated stereo from the git go..

Sootman said:

I think it actually is working. As it turns out when you go forward and reach a speed where the doors lock the mirror comes back up. Pretty neat. Of course now they have folding mirrors, but I'll stick with what I have.

Again thanks for all the help.

Steve

Click to expand...

This is precisely how the right mirror reverse dip function operates on our MY06.5 MKV TDI. A MY96 Audi S6 Kombi I owned for ten years had this reverse mirror dip function. Very useful when city parking the wagon. The S6 had a 5sp manual gearbox with the dipped mirror returning to status quo once out of reverse position. The feature was an instant hit.

No signal from passenger rear door control module (J388)

Hi guys. ive been reading through this forum and i seem to have the same problem. MY rear passenger door only is non responsive. i have bought a vagcom system and plugged it all in. everything in the car is functioning perfectly, except the rear passenger door. the door has absolutely no functionality. it opens from the inside with the handle, as this is manually done, however it does not lock using the central locking mechanism and the window also does not work. The only way i can lock the door is if i do it manually from the side using my key to push the little red lever to lock the door manually. when i do the search on vagcom, it cannot even access the door module! this is what comes up:



Saturday,25,February,2012,12:26:55:24354
VCDS Version: Release 11.11.2

Address 09: Cent. Elect. Labels: 3C0-937-049-23-H.lbl
Control Module Part Number: 3C0 937 049 AE HW: 3C0 937 049 AE
Component and/or Version: Bordnetz-SG H52 2002
Software Coding: E4890F2700041500471400001400000000087B075C0001
Work Shop Code: WSC 00028 028 00001
Additional Info: 1K2955119E Wischer 240107 020 0501 1K0955559AB RLS 070207 020 0105
VCID: 6CD250AF4F90D63
Fault Codes have been Erased

1 Fault Found:
01333 - Door Control Module; Rear Left (J388)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 2
Fault Frequency: 1
Reset counter: 220
Mileage: 97830 km
Time Indication: 0
Date: 2005.09.13
Time: 31:63:63

Freeze Frame:
ON
Voltage: 14.10 V
ON
ON
OFF
OFF
OFF


Saturday,25,February,2012,12:27:55:24354
VCDS Version: Release 11.11.2

Address 19: CAN Gateway Labels: 1K0-907-530.lbl
Control Module Part Number: 1K0 907 530 K HW: 1K0 907 951
Component and/or Version: J533__Gateway H04 0021
Software Coding: 3D3F034007000003
Work Shop Code: WSC 00028 028 00001
VCID: 2F6887A3BE066DB
1 Fault Found:

01333 - Door Control Module; Rear Left (J388)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 2
Fault Frequency: 1
Reset counter: 67
Mileage: 90167 km
Time Indication: 0
Date: 2000.00.00
Time: 08:58:34


These two faults are the same faults and they come when i scan different modules. Can somebody please help me as i am so unsure of what else to do. Thanks guys

By the way guys, i own a VW Mk5 Golf 2007 plate 1.9 Tdi Match (Reg AJ07 MUB)

Sorry to bring back an old thread but I am currently having this issue.

My rear drivers door is not locking a D the windows don't work.

How do I make sure the code is correct, I have full vag com but am unsure how to make sure the coding is correct?

I see Maloosheck has said the code is wrong for the boy above and I want to change mine but unsure on how to if anyone can help.