N_D_v_22101
Veteran Member
- Joined
- Dec 25, 2001
- Location
- Virginia - the east coast
- TDI
- 2001 MK4 2001 -REFLEX SILVER and now a MK5 JETTA Platinum Grey NON-TDI Tho.
here is the cliffnotes of my complaint/rant:
-2009 VW Jetta, 17-inch rims
-needed rotors (cross drilled and slotted) and pads to pass state inspection
-ordered parts from ecs tuning & received them as ordered
-installed parts on all 4 corners
-on test drive, after instaling parts, loud thumping came from front of car. louder when hard stops were initiated.
-was told by dealer aftermarket parts are the cause of the thumping. had corners replaced w/oem parts
-thumping is gone.
-ecs tuning suggested i ask around if the rotors can be turned/milled.
-asked if they would do a swap - 1:1 for all parts, and was told no can't do
-ecs tuning suggested i get the rotors milled/turned at a local shop
-asked 4 separate shops (2 major chain and 2 local repair shops) if they do such work and was told no.
-still to date, after spending (out of pocket at the dealership and got even superior service) more money to get the repair done at the dealership, ECS tuning still refuses to either give me replacement parts or even a partial refund.
NOT good. I'll never order from ECS again.
-2009 VW Jetta, 17-inch rims
-needed rotors (cross drilled and slotted) and pads to pass state inspection
-ordered parts from ecs tuning & received them as ordered
-installed parts on all 4 corners
-on test drive, after instaling parts, loud thumping came from front of car. louder when hard stops were initiated.
-was told by dealer aftermarket parts are the cause of the thumping. had corners replaced w/oem parts
-thumping is gone.
-ecs tuning suggested i ask around if the rotors can be turned/milled.
-asked if they would do a swap - 1:1 for all parts, and was told no can't do
-ecs tuning suggested i get the rotors milled/turned at a local shop
-asked 4 separate shops (2 major chain and 2 local repair shops) if they do such work and was told no.
-still to date, after spending (out of pocket at the dealership and got even superior service) more money to get the repair done at the dealership, ECS tuning still refuses to either give me replacement parts or even a partial refund.
NOT good. I'll never order from ECS again.