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Fuels & Lubricants Discussion all about Fuels & Lubricants. synthetic oil, conventional oil, brands, change intervals, diesel grades, gelling and such debated items like that. Non TDI related postings will be moved or removed. This forum is NOT for the discussion of biodiesel and other alternative fuels.

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Old November 18th, 2017, 16:51   #1
ntiguy85
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Default Bad BP fuel costing $3200+ HELP!

Lengthy post..but i NEED HELP. I filled up at a BP station and drove about 5-10 miles that evening and next morning and the car (2015 Jetta TDI) cut of driving down the road and that was all she wrote. I had it towed in and the dealership tested the fuel first after contacting VW reps and found the fuel was contaminated. Drained and cleaned fuel tank, flushed fuel lines, replaced fuel filter, chemically cleaned injectors, 5 new gallons of fuel ($800). Car didnt run. Was told the high pressure pump was bad due to bad fuel and it ruined it. Replaced HPFP ($1700). Car didnt run. Car then had fuel pressure but not enough to run. Was then told that the bad fuel also ruined the fuel rail and fuel pressure regulator. Replacing that now ($750). Thats $3250. Did i mention the car is out of warranty? FML!! Im livid and want some advice. I have contacted BP and filed a claim but they stated that i still have to pay out of pocket for the damages and send in the required docs before they will start to investigate and then decide (after a min of 45 days) if they will pay for the damages ensued by their bad fuel. I am a prior ford mechanic and know my stuff but this seems to be parts replacing at this point. I would like to know if anyone has any thoughts or advice on what could be next if i find out Monday that it still doesnt run or if anyone had had bad fuel in a 2.0 CR and experienced anything like this.
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Old November 18th, 2017, 16:54   #2
aja8888
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Search "HPFP failure". Happens a lot.

Your comprehensive insurance may cover the incident also.

Yeah, that fix is costly as the high cost fuel system parts go south.

Good luck!
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Old November 18th, 2017, 17:31   #3
ntiguy85
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Thanks aja888! ill look that up right now and read some.
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Old November 18th, 2017, 17:40   #4
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Quote:
Originally Posted by ntiguy85 View Post
Thanks aja888! ill look that up right now and read some.
Save you some time:

http://forums.tdiclub.com/showthread...t=hpfp+failure
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Old November 18th, 2017, 23:48   #5
n1das
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Fuel Economy: Who cares? It's a DIESEL! Great fuel economy comes as a bonus!
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Sorry to hear!

Is the BP station located along a major route and get a lot of diesel truck traffic? If not, the HPFP may have become another victim of water ingestion from condensation in the fuel.

The fuel at stations that rarely get any diesel truck traffic can be months old and pick up a lot of water and have microbial growth due to the water. A single tank of water contaminated fuel from a station that rarely gets any diesel truck traffic is all it takes to do a lot of damage in a very short time. This is why I say to fuel up ONLY at high diesel turnover stations along major routes to avoid getting a tank of watery fuel. Go where the big rigs go to fuel up.

Sorry to hear. Good luck.
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Old November 20th, 2017, 07:42   #6
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How many miles on the car?
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Old November 26th, 2017, 01:03   #7
Mrrogers1
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How many miles are on this car? I'm actually surprised you are out of warranty (did you not do ANY of the emissions fixes??) AND beyond that, if you have documentation that it was the fuel, bought from the BP station, they should be 100% on the hook for this.
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