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Go Back   TDIClub Forums > VW TDI Discussion Areas > Dieselgate - VW Group Emission Scandal

Dieselgate - VW Group Emission Scandal Discussion around the VW Dieselgate Emissions scandal. Details and news updates can be viewed here: http://forums.tdiclub.com/showthread.php?goto=newpost&t=448336 This forum is a work in progress depending on requirements, usage, etc.

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Old January 27th, 2018, 16:05   #136
jvance
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Default They paid me extra

I was paid the "base amount" with no modifiers. It wound up being $60 more than what I'd calculated using the diesel settlement calculator, because they didn't debit me for the manual transmission and credit me for the panoramic sunroof, I guess. If your car was loaded, doublecheck their offer:

https://agrahamg.github.io/VWBuybackCalculator/

That said, I am now TDI-less and highly unlikely to buy another diesel or VW. I should post a post-mortem and then GTFO.
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Old January 27th, 2018, 16:34   #137
Mr.Go
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Yes, a chat rep. on the settlement website said that they would not include the $600 (California) credit would not be part of the offer. She insisted that the Panoramic Sunroof on our 2010 JSW TDI was not factory installed.

She noted the serial number noted other options on the car and said that it had the "big roof package" and that it is not the same as "sunroof". I sure as heck remember the cost on the window sticker when it was new. She said the offer is what it is and that there are no exceptions.

Anyone had any success correcting errors on their offer?
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Old January 27th, 2018, 16:51   #138
2015vwgolfdiesel
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Quote:
Originally Posted by Mr.Go View Post
Yes, a chat rep. on the settlement website said that they would not include the $600 (California) credit would not be part of the offer. She insisted that the Panoramic Sunroof on our 2010 JSW TDI was not factory installed.

She noted the serial number noted other options on the car and said that it had the "big roof package" and that it is not the same as "sunroof". I sure as heck remember the cost on the window sticker when it was new. She said the offer is what it is and that there are no exceptions.

Anyone had any success correcting errors on their offer?

eh...

Do you still have the MONRONEY
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Old January 27th, 2018, 23:26   #139
jvance
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Quote:
Originally Posted by Mr.Go View Post

She noted the serial number noted other options on the car and said that it had the "big roof package" and that it is not the same as "sunroof". I sure as heck remember the cost on the window sticker when it was new. She said the offer is what it is and that there are no exceptions.
There never was a plain "sunroof" option on the JSW. The only roof modification was the panoramic sunroof and it was only factory installed. What the hell did she think a "big roof package" was? A popup camper?

I think you need to escalate your complaint. The CSR was clearly poorly trained.
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Old January 29th, 2018, 17:16   #140
Smashed Ixnay
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Sold our 2010 Jetta TDI back today. We took it off the insurance back in December when we purchased the replacement (2015 Passat TDI SEL) and had to take the tag off two weeks ago to put on the new car. VW gave us no hassles. They made us turn it on, move it 5', and then that was it. Sad to know it'll be crushed.
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Old January 30th, 2018, 09:10   #141
msantram
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Completed the buyback this morning of my 2011 SportWagen TDI for the pre-determined amount. The same buyback specialist was there, and she is now handing the video walkthrough with the VW rep at corporate. She stated that in the past, they were taking back cars without much fuss, but things have changed a bit with the video review.

My wagen went back with four full size steelies, a generic base Jetta sedan radio, and a duct taped bumper. There were some other cosmetic issues which prompted the corporate rep to ask her to take several pictures of my bumper, the dashboard, and the other interior photos. I stood there sweating as snow fell. We walked back inside and chit chatted whilst the corp rep got approval on the bumpers. After that, he re-stated the previous agreed amount and it was all smooth sailing after that. The ETF will apparently be emailed within three business days, so fingers crossed until then.

My takeaway from today was is that they may not be as lenient as they once were with returned cars. If you are planning to sell back your TDI, but are waiting for one reason or another, my belief is that sooner than later is a significantly better course for ones that have some cosmetic issues. "Luck favors the prepared."

I will miss this wagen immensely, but it saved my bacon many times and gave me a thrilling ride and reignited a long dormant passion for automobiles and driving. Best of luck to everyone!
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Old February 1st, 2018, 04:16   #142
msantram
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ETF Notice Received at 11.30 PM last night. ETF completed at 5.15 AM.

Current mood? https://www.youtube.com/watch?v=nBDA--f5vsg

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Last edited by msantram; February 7th, 2018 at 10:21. Reason: "incredible. one of the worst performances of my career, and they never doubted it for a second..."
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