Have a 2014 Q7 with fix completed. A couple months later and I'm selling it, buyer has a PPI done, oil leaks diagnosed as rear main seal, should be covered under "longblock" portion of extended warranty. I take it in, dealer calls me and says nope, Audi is saying the lockblock warranty only covers catastrophic failure of the entire engine. This is apparent nonsense, but calling audi customer support is useless, they can't/won't even provide me with a copy of the written warranty (the document we've all seen saying what's covered isn't the actual warranty).
Anyone had any luck appealing extended warranty denials? I can't get my dealer or Audi to even admit there's a process for that....
Anyone had any luck appealing extended warranty denials? I can't get my dealer or Audi to even admit there's a process for that....