Was your offer full buyback meaning value + restitution? Or did they reconcile a restitution payout to previous owner and offered you value only? Also, was it USPS, email, or a change to your claims portal?
Only the vehicle value. I'll include the original email they sent below. Claims portal also changed to "Offer and Acceptance" step 16-17, where you could download the actuall offer letter file. They did mention about the restitution payment saying if the previous owner won't file I might be eligible to receive that as well.
You have been determined to be eligible to participate in the Diesel Emissions Settlement. The settlement package for your claim with reference number, xxxxxx, for VIN xxxxxxxx is now available on the Online Claims Portal.
Please click here to visit the Online Claims Portal and view and download your settlement package. If you would prefer to receive a hard copy of your settlement package (which includes an offer letter and release), please call 1-844-98-CLAIM. Your settlement package will include instructions concerning what steps to take if you decide to accept the settlement offer.
Please note that you will be required to sign the documents in the presence of a notary in order to accept the offer and move to the next step in obtaining your selected remedy.
- All pages of the settlement package must be returned, even pages that do not require a signature.
- All pages of the settlement package must be uploaded as a single document in the Online Claims Portal.
- Signatures are required from all claimants listed on the offer letter.
- Signatures on the release must be notarized.
- The notary seal must be clearly legible.
IMPORTANT NOTE:.
If you are a current vehicle owner, your Settlement Offer for both a Buyback and an Approved Emissions Modification is mileage dependent. Final settlement amounts will be based on the vehicle mileage at the time of the actual buyback transaction or when a modification is performed. Please click here to view a document that explains the various steps in the calculation process and how figures are determined.