ramb02
Well-known member
Thanks for the info. Definitely will be insisting on the 9w7.
MkV / MkVI Bluetooth FAQ (Updated 12/30/2010)
- Thread starter dzcad90
- Start date
John and the GTi
Well-known member
- Joined
- Apr 30, 2010
- Location
- Tulsa, OK
- TDI
- United Gray Metalic Golf, 4 Door, DSG, Xenons, Sunroof, Dynaudio, etc
FYI, my dealer parts department told me the 9W3 is available, but costs more than the 9W7. If you want a 9W7 FOR SURE, you have a couple of options. 1) Buy one before the 12th of Jan. '12, and submit the sales recpt. for reimbursement. If the settlement fails to go through, you still have a 9W7. 2) Opt out of the class action and bring suit against VWOA individually, and win.
I showed the parts manager all the paperwork, and he said his guess is they will install 9W7's, but nothing is sure at this point.
I showed the parts manager all the paperwork, and he said his guess is they will install 9W7's, but nothing is sure at this point.
digitalextremes
Well-known member
Get the 9w7
It probably cost more because the 9w3 is made of metal and uses a metal plate for mounting under the seat with screws, speed nuts and a plastic cover vs just styrofoam for 9w7 but in terms of functionality 9w7 is far superior
It probably cost more because the 9w3 is made of metal and uses a metal plate for mounting under the seat with screws, speed nuts and a plastic cover vs just styrofoam for 9w7 but in terms of functionality 9w7 is far superior
ddhd
Well-known member
Is there a list of cell phones that work better or best with the 9w3 and 9w7 units. I'm due for a new cell.
digitalextremes
Well-known member
That's like asking if there is a list of phones that work best with Bluetooth headset xyz, it doesn't exist. Any latest phone that has Bluetooth should work well. IPhone works well with calls, phone book acess, voice dialing, streaming and iPod connection (those are the things you need to make sure work) I am sure blackberry works too and android phones, don't know about others
ddhd
Well-known member
I never thought of it like that - thanks
andythebod
Member
I bought a 2010 TDI Jetta that had the phone display in the MFI screen with voice command, then the blue tooth radio died and with it under warranty they replaced the BT radio, now i dont have the MFI display or the voice command, the service rep said that is how it is supposed to be, sometimes I get so mad!
sgoldste01
Veteran Member
- Joined
- Mar 14, 2010
- Location
- Webster, NY
- TDI
- None; Replaced 2010 Golf TDI with 2012 Subaru Impreza 5-door with manual tranny
It sounds like they might have replaced a 9W3 or 9W7 module with a 9W2.
digitalextremes
Well-known member
It's just not enabled by default by the dealer, can be done one 1 min using VCDS. I am sure they replaced with same part, check your workorder, it has the part number and post here
andythebod
Member
Still waiting for an answer.
I just called the dealer again and no one seems to know what is going on, I did not get any documentation regarding the last service so I am clueless as to what module they installed, it irritates me when they think that I am free to just drop off the car as this is my daily driver, last time they set up a rental car for me and it was a ford fusion 21 miles per gallon I nearly had a stroke when i had to fill it back up!
Ok enough ranting! the whole concept of owning a diesel is to save money and the plan is that i do all of the service work on it from now on, save for the timing belt.
They have not done anything to endear me to them! I know some good mechanics who would benefit from me using them instead of a cash generating mill for the owner of that dealership.
Ah i feel better already! thanks TDI Club! I'm a proud member! Andy
I just called the dealer again and no one seems to know what is going on, I did not get any documentation regarding the last service so I am clueless as to what module they installed, it irritates me when they think that I am free to just drop off the car as this is my daily driver, last time they set up a rental car for me and it was a ford fusion 21 miles per gallon I nearly had a stroke when i had to fill it back up!
Ok enough ranting! the whole concept of owning a diesel is to save money and the plan is that i do all of the service work on it from now on, save for the timing belt.
They have not done anything to endear me to them! I know some good mechanics who would benefit from me using them instead of a cash generating mill for the owner of that dealership.
Ah i feel better already! thanks TDI Club! I'm a proud member! Andy
andythebod
Member
Well, I just got the car back and they changed the code! the technician said "its hard to get the current code when the module is dead" it only took 3 weeks for them to get there act together! they will never see that car again!
sgoldste01
Veteran Member
- Joined
- Mar 14, 2010
- Location
- Webster, NY
- TDI
- None; Replaced 2010 Golf TDI with 2012 Subaru Impreza 5-door with manual tranny
What do you mean by "changed the code"?
amd is the best
Veteran Member
It looks as though it doesn't cover the 2010 TDI sedan that came with the 9W3 module, correct?
jaberoo
Veteran Member
The settlement claim form asks me to "aver" that "I saw Volkswagen advertising and/or product literature regarding the Bluetooth Hands-Free Calling system..."
All the vehicle product sticker said was "Bluetooth® mobile phone connectivity". This is not the same wording as what I have to "aver" to.
I assumed that meant what was normal Bluetooth functionality on other vehicles at the time, namely, hands-free for both calling and receiving. I only found out about the limitations of the 9W2 after I took delivery when the salesman set up the connection for my mobile phone.
Does this qualifies me for an upgrade under the settlement?
All the vehicle product sticker said was "Bluetooth® mobile phone connectivity". This is not the same wording as what I have to "aver" to.
I assumed that meant what was normal Bluetooth functionality on other vehicles at the time, namely, hands-free for both calling and receiving. I only found out about the limitations of the 9W2 after I took delivery when the salesman set up the connection for my mobile phone.
Does this qualifies me for an upgrade under the settlement?
Mr. Timewise
Veteran Member
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ramb02
Well-known member
Yes, as stated by Mr. Timewise, according to the settlement website, the settlement was approved, with further details to come by the end of March.
I have a 2010 Jetta and I can't figure out how to get the BT audio to work. I have my phone synced and can make and recieve calls without problems. My phonebook and call history pop up on the dash and can be controlled from the steering wheel, so I believe my bluetooth to be working fine. However, I don't have any music functions. The bluetooth audio under my media settings has the checkmark in the box, but the button to select BT-Audio is dull grey all the time. I've tried playing music and pandora on my phone, but nothing comes up on the radio. Oh, and it's an iphone 4. I'm sorry if this has been addressed already.
Zor
Zor
ramb02
Well-known member
Mr. Timewise
Veteran Member
Look under the right front seat. Is there a black Styrofoam box Velcro'd to the carpeting (9W2), or is there a metal box screwed to a bracket (9W3)?
Metal box under a plastic cover. 9w3 I guess. Do I need to upgrade? What's that going to cost me?
Zor
ramb02
Well-known member
Agree with that!"They" said additional details at the end of March. "They" did not mention a year.
Sure would be nice to hear something.
ARDailey
Active member
60K Maintenance / No Bluetooth news
Got my 60K maintenance today. Looks like I am half way to a timing belt.
The rental car was rather late so Minuteman VW in Bedford, MA picked up the rental and turned my 10% coupon into a 15% coupon. They have no information on the bluetooth settlement.
Got my 60K maintenance today. Looks like I am half way to a timing belt.
The rental car was rather late so Minuteman VW in Bedford, MA picked up the rental and turned my 10% coupon into a 15% coupon. They have no information on the bluetooth settlement.
ramb02
Well-known member
No. The website that provides information stated that details would be available end of March. It hasn't been updated since....
Mr. Timewise
Veteran Member
From a conversation I had with some of the principals involved, they suggest it would be later this summer when we'll receive the refund or be contacted about the bringing the car to a dealer for the upgrade.
Mr. Timewise
Veteran Member
As of May 24, 2012, some people have received their refund. Other people have received a letter asking for more paperwork to clarify what was purchased for the install.
In a telephone conversation with an administrator of the settlement, I found that the reason some people have not yet received a refund was because the sales receipt submitted for the claim had VW's actual part number (7P6-035-730-C) as the item sold, not the "9W7" code designation for the product. Apparently, the administrators were unaware that when purchased directly from a VW parts department, the actual part number (and not "9W7") would be showing on the invoice.
I suggested to the administrators that they may have other submissions which show a different VW part number (e.g., 5K0-035-730x), and not the "PR Ordering Code" (9W7). Those submissions would still be valid for a 9W7 installation.
In a telephone conversation with an administrator of the settlement, I found that the reason some people have not yet received a refund was because the sales receipt submitted for the claim had VW's actual part number (7P6-035-730-C) as the item sold, not the "9W7" code designation for the product. Apparently, the administrators were unaware that when purchased directly from a VW parts department, the actual part number (and not "9W7") would be showing on the invoice.
I suggested to the administrators that they may have other submissions which show a different VW part number (e.g., 5K0-035-730x), and not the "PR Ordering Code" (9W7). Those submissions would still be valid for a 9W7 installation.
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