P
pavilonram2
Guest
Hello,
I joined this last year right around the time I had to replace my fuel pump. The mileage then was approx 54,000. Would you know it's acting up again.
In my drive way, it would not start. So I called the customer service to see what warranty VW covers, it's only 12,000 or 1 year. Mileage reads appox. 68,000 and it's not covered. I missed it by 1920 miles + its under the 1 year. But they don't care. The dealer has it now. one of the service writers actually asked me if I changed the fuel filter. Ya, I said you guy's should have put a new one in at the last 60,000 miles service. So there ya have it. I seem to be going round and round with the dealership, which also is under new ownership.
I smell trouble here. They called me back the same day Friday July 9. and said my car is ready,would you like to p/u? I asked, Did you find what was wrong? NO, there were no codes or anything we could find. It started up the second time. I attempted to keep calm.. I asked them what did they do? When I finished explaining what happened with it. apparently the same problem occurred around this time last year. I including every detail. The service manager took over from there and basically said they will look into it further on Monday July 12.
The only thing I can figure out is it may be the fuel relay under the drivers side steering area. Please respond back with any suggestions.
Thanks
Bert Salease
I joined this last year right around the time I had to replace my fuel pump. The mileage then was approx 54,000. Would you know it's acting up again.
In my drive way, it would not start. So I called the customer service to see what warranty VW covers, it's only 12,000 or 1 year. Mileage reads appox. 68,000 and it's not covered. I missed it by 1920 miles + its under the 1 year. But they don't care. The dealer has it now. one of the service writers actually asked me if I changed the fuel filter. Ya, I said you guy's should have put a new one in at the last 60,000 miles service. So there ya have it. I seem to be going round and round with the dealership, which also is under new ownership.
I smell trouble here. They called me back the same day Friday July 9. and said my car is ready,would you like to p/u? I asked, Did you find what was wrong? NO, there were no codes or anything we could find. It started up the second time. I attempted to keep calm.. I asked them what did they do? When I finished explaining what happened with it. apparently the same problem occurred around this time last year. I including every detail. The service manager took over from there and basically said they will look into it further on Monday July 12.
The only thing I can figure out is it may be the fuel relay under the drivers side steering area. Please respond back with any suggestions.
Thanks
Bert Salease
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