Something tells me your day job is not in the engineering field of diesel engine development & calibration, working for a large engine manufacturer.... I do have some SAE books on diesel engine emissions treatment I could loan you if you wanted to study up though.
Something tells me you don't have very good business sense for being a vendor on the TDI site and having such a condescending attitude toward the members, aka customers.
As was pointed out, more frequent regens at a lower temperature would theoretically be easier on the DPF, if in fact that is the cause of the cracking. If it is being caused by high temperature cycling, they designed a system which was not capable of withstanding the temperatures they put it in service to meet.
Your books on emissions treatment cannot possibly address manufacturing defects or poor mechanical design which produced a product subject to failure under "normal" operating conditions. You cannot rule out this as the reason, or a contributing factor.
While I may agree with your assessment, there is absolutely no hard evidence that is the cause. Show me studies on this particular DPF and where it is shown to crack at a certain temperature, or during a heat cycle....the very thing it was designed to do. If it is simply heat cycles, it's a failure by design, and should by all counts be warrantied up to the time of the modification.
As I also previously stated, it's not the fault of the customers that VW took 2 years to come up with the fix, during which time many of them may have suffered the damage to the DPF. While normal maintenance of your vehicle is expected/required, dealing with any part of the emissions system used for cheating emissions and customers should not be the owner's responsibility.