Thanks for this. Tackled the bluetooth issue first. Actually, turned out to be an easy fix. Turned the phone off for a minute or so and when I restarted the phone the problem was resolved.
Learned that as VW has a number of different keyfobs there are different ways to synchronize the keyfob with the car. In my case (2015 Highline) I had to pop the key cover off the handle, hold the fob close to the car and using the fob, locked the door. Within 30 seconds I had to insert the key and manually unlock the door. Thought I had the problem licked as I was finally able to remotely start the car. On trying this feature again a couple of minutes later, it didn't work. There's an obvious glitch, so I'll have the car checked by the dealer.