Honestly, my understanding is, regardless of how long it takes them to come up with a fix, that I am going to be getting a $6100 refund within weeks of completed the paperwork. Am I wrong here?
Yep, incorrect.
Just having fun here but why would they give you money if you or they didn't fix your car? There isn't a fix now and depending on your model may never be so selling back is your only option other than keeping the car and no $$$
Andddd, 10 days was when we were to get out offer letters, Didn't and doesn't happen. We have sold one back and waiting on offer letters for 2 more, all signed up on the portal at the same time. So far very little is as the documents you have read specified, you know excuses are like a$$holes, we all have em!
If you are counting on money soon its not gonna happen.