Jedadiah
Veteran Member
- Joined
- Sep 17, 2010
- Location
- Central Kentucky
- TDI
- Former: '15 Passat TDI SE 6M, '15 Golf S 6M and '10 JSW
So I did the 40k service on my 2015 Passat today, and when I when to pull the engine cover, I noticed it had a large crack that someone had tried to glue back together.
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I didn't crack it nor glue it, but there have been two dealers involved since I last pulled the cover off myself, so I'm not sure what my best recourse is. The dealer where I had bought the car in Louisville had thrown in VW care, so I had the 30k service done by them 10k ago, and then phase 2 was done a little more recently in Lexington. There's no way for me to know who actually broke and "repaired" the engine cover really, although the second dealer didn't alert me to the problem. Would I be best off contacting VW directly? I've generally had acceptable service from both old these dealers in the past, but....
I didn't crack it nor glue it, but there have been two dealers involved since I last pulled the cover off myself, so I'm not sure what my best recourse is. The dealer where I had bought the car in Louisville had thrown in VW care, so I had the 30k service done by them 10k ago, and then phase 2 was done a little more recently in Lexington. There's no way for me to know who actually broke and "repaired" the engine cover really, although the second dealer didn't alert me to the problem. Would I be best off contacting VW directly? I've generally had acceptable service from both old these dealers in the past, but....