TURBO: Please report NMS turbo failures here. [not a discussion thread!]

[TomB]

Miles on car at failure: 37654
Build date: 11/xx/20122 - pre order.
Corrective actions from dealership: r/r turbo charger. Main impeller leak found during work.
Outside air temps at failure: 80F
Failure warning signs, if any: Poor performance. Oil leak.
Warning lights on dash/MFI: None
Problems since replacement: Feels like new again.
Repair time: 9d total (4d for parts incl w/e, 1d repair other work done too)
Any dealer divulged info on other incidents involving other failures: Yes. Seen them happening.
Did the dealership perform all maintenance and on schedule: Yes
If not dealership, what oil was used/miles on oil:
Are you the original owner of the car:Yes
Did you baby your car or not:No. Drive it like every TDI should be.
Do you interrupt DPF regenerations: No. Monitored and waited for completion when possible.
How long is your daily commute: 8 mi
Transmission (DSG/auto or manual):A
Failed turbo part number (if known):
Replacement turbo part number (if known):
Did you have the Jan 2015 23N5 software update:Yes

Covered by Warranty Extension letter for VWOA for know turbo issue. $0

Other work covered by Platinum VW extended warranty with $250 co-pay.

[DaveTC]

Second turbo failure. First at 16550 miles.
Miles on car at failure: 44760
Build date: 12/2012
Corrective actions from dealership: new turbo, DPF, oil, oil lines, oils system flush, intercooler, and oil pump
Outside air temps at failure: 85 deg F
Failure warning signs, if any: none, I had a whine for 2 month for my first turbo failure
Warning lights on dash/MFI: lost power and glow plug light flashing, P0299 DTC
Problems since replacement: just replaced, works fine
Repair time: 2 days
Any dealer divulged info on other incidents involving other failures: No
Did the dealership perform all maintenance and on schedule: No (performed last maintenance myself on time)
If not dealership, what oil was used/miles on oil: Liqui Moly Top Tec 4200
Are you the original owner of the car: yes
Did you baby your car or not: Yes (lately - I have an auto insurance telemetrics device that has been installed for about 50 days, so have made it a game to accelerate and decelerate slowly. Thankfully, I get to get rid of it in 40 days and drive it like VW will buy it back.)
Do you interrupt DPF regenerations: not with last turbo
How long is your daily commute: 10 miles each way
Transmission (DSG/auto or manual): DSG
Failed turbo part number (if known): 03L-253-056-QX
Replacement turbo part number (if known):03L-253-010-JX (re-manufactured, but actually new according IDParts.com)
Did you have the Jan 2015 23N5 software update:Yes (about 1 month after last turbo failed)

[wiseman89]

just wanted to add to the list here. Sorry Im so disgusted by the car that i want to spend as little time as possible writing/talking about it.

This is my second turbo that just failed. Turbo model number ends in a Q. I got 100,000 miles on my car.

heard a pop sound, some lights flashed on dash. after a restart all lights went away and are still gone. car has no power. car now has no engine oil. car is smoking like a chimney out the tail pipe.

My car was an import into canada and ive been given the royal F-off treatment by VW. So not only has resale value taken a dump, it will probably cost me a couple grand plus my own labor to fix this POS.

Ive had 2 turbos fail, DPF heater fail, DPF pump fail, all sway bar end links fail twice on all four corners. cars freezing cold to drive in the winter. exhaust flap failed.

[BDHPlayer]

• Miles on car at failure: Around 92000
• Build date:
• Corrective actions from dealership: Car has been at dealer for one week, assuming they are replacing under warranty
• Outside air temps at failure: 80 degrees
• Failure warning signs, if any: None
• Warning lights on dash/MFI: Coil and Check engine
• Problems since replacement: at dealer
• Repair time: 1 week and ongoing
• Any dealer divulged info on other incidents involving other failures: none
• Did the dealership perform all maintenance and on schedule: yes
• If not dealership, what oil was used/miles on oil:
• Are you the original owner of the car: Yes
• Did you baby your car or not: Don't push overly hard
• Do you interrupt DPF regenerations: no
• How long is your daily commute: 20 miles one way
• Transmission (DSG/auto or manual): Auto
• Failed turbo part number (if known):
• Replacement turbo part number (if known):
  Did you have the Jan 2015 23N5 software update: believe so

[BTHORE]

Re: questions on list. Do you idle down your turbo before shutting it off/how long? Could be a major factor in failure--

[Fav40]

Originally Posted by BTHORE

Re: questions on list. Do you idle down your turbo before shutting it off/how long? Could be a major factor in failure--

It's needed less with today's Quality Synthetic oils. Less likely to coke, but I still did it each and every time prior to shutting down my TDI in the 58,500 miles I had it. Was around big rigs as a kid, I knew many who did it out of necessity for their Turbo and it still made some sense today.

BUT, if you think about all the Turbo motors today, even Twin turbo Ecoboost motors with Soccer moms running all over, driving hard and shutting off immediately , does it still cause high failure with Full synthetic oils being used ? Who knows for sure, but something to think about. I think being easy til warm is a bigger harm. I was gentle to my turbo upon warm up, demanding at times when warm and gentle on shut down, but that took a conscious effort that was annoying at times and confusing to my wife and some friends (mostly female). This is also why I need the lock feature while still running. Easier for quick stops (Milk)

This is what pushed me to go Turbo-less with my next car. The failure and effort, stressed me some.

[jrm]

I know this is the not a discussion thread!] thread but its now very slow (with everyone going the buyback route) I am wondering, your at 92K was that failed turbo with fresh oil or did you have 10-12K on that oil? Seems most fail right before a oil change is due. I also own a Cummins 6.7L clean diesel and Cummins doesn't recommend synthetic- even with same EGT during regens and all

[VeeDubTDI]

Please resurrect the discussion thread if you wish to continue discussion. This is a failure report thread only.

[matty-matt]

Miles on car at failure: 50,001
Build date: 10/2013
Corrective actions from dealership: replace turbo & associated parts
Outside air temps at failure: 75 F
Failure warning signs, if any: slight whistle followed by "whoosh" release of pressure, loss of power, failure to stay running, failure to start
Warning lights on dash/MFI: check engine
Problems since replacement: not yet replaced
Repair time: estimate 5 working days
Any dealer divulged info on other incidents involving other failures: no
Did the dealership perform all maintenance and on schedule: no
If not dealership, what oil was used/miles on oil: Castrol synthetic matching VW spec
Are you the original owner of the car: yese
Did you baby your car or not: no, but did not abuse either
Do you interrupt DPF regenerations: no
How long is your daily commute: 10 miles
Transmission (DSG/auto or manual): manual
Failed turbo part number (if known):
Replacement turbo part number (if known):
Did you have the Jan 2015 23N5 software update: no