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Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW Passat Family (NMS and B7) TDIs (2012+)

VW Passat Family (NMS and B7) TDIs (2012+) Discussion area for the 2012+ Passat TDI (North American and rest of world versions versions). The North American model was previously codenamed NMS (New Midsize Sedan) and the version the rest of the world gets is sometimes referred to as B7.

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Old June 30th, 2017, 12:48   #1
silvrmax04
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Join Date: Dec 2011
Location: MD
Default Just got duked by vw

So I put in my claim for reimbursment in the adblu heater extended warranty claim and was denied. Like many others I got the check engine light and it was the code for the ad blu heater. Bought the parts and did it myself to save some cash. Then I get a letter about reimbursement. Sweet. Mailed in my form and receipts. This was all last year. Just got a letter saying I need to submit paperwork with mileage saying it needed replacement. I called them to discuss and nothing they can do. It's BS. They just made my decision for me. I will be turning it in and running. All I asked for is the parts. No labor. I saved money. So do they. What's the problem. Like I woke up one day and said I think I will spend $500 and replace an adblu heater today. Has anyone else that did it themselves have better luck.
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Old June 30th, 2017, 13:01   #2
Jetta_Pilot
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Location: West Hill, Ont. Mexico mid October 2017 to end of April 2018
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Wouldn't the extended warranty cover it if you had taken it to the dealer? If it's warrantied then it's up to them to fix.
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Old June 30th, 2017, 14:20   #3
silvrmax04
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I fixed it myself before they decided to extend the warranty on it.
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