Hi All,
2012 Q7 TDI. Thanks for all the great info I've found here when reading up on the TDI fix. First post. Apologies if I this should be posted in different place.
I have put 4,000 miles on my Audi in the past 5 months. An injector was replaced a couple months ago under warranty.
Last week the check engine light came on which was a Fault p0171 code according to the dealership. As seen in the pics linked it was due to a tear in a rubber hose on the fuel line going to the high pressure pump. Dealer says that this will not be covered under warranty due to it being from external causes. In all honesty this does make sense.
What doesn't make sense is how this tear could have occurred. I did have a non-Audi dealership repair shop do an alignment 5 days before the first code was registered in the computer. It is a reputable VW shop. But they should not have been anywhere near the top of the engine under the plastic cover right?
1. Could this be caused by a non-external factor and thus covered under warranty?
2. Do you think I might have a case that would be worth submitting to Audi Customer Care?
3. With the tear in the hose would it be able to run long without throwing a code? Meaning, is it possible that the tear was there the whole 4,000 miles I have owned it?
4. When I first got it 5 months/4,000 miles ago, I had the local VW repair shop do a service (fuel filter, exhaust fluid, oil and filter). Could having work done at the local shop void the warranty?
Thanks for your thoughts!
Links to pics below:
https://drive.google.com/file/d/1OnqiEjUKjAyxuX5Jg4jYh1qjp4gyq32l/view?usp=sharing
https://drive.google.com/file/d/1ZOLKmWhTsViSkdN_RmeAJ9AqMmyyVZv2/view?usp=sharing
https://drive.google.com/file/d/1rUaw7nrt1LD5DA8bUTGbuC5py9lU4I2f/view?usp=sharing
2012 Q7 TDI. Thanks for all the great info I've found here when reading up on the TDI fix. First post. Apologies if I this should be posted in different place.
I have put 4,000 miles on my Audi in the past 5 months. An injector was replaced a couple months ago under warranty.
Last week the check engine light came on which was a Fault p0171 code according to the dealership. As seen in the pics linked it was due to a tear in a rubber hose on the fuel line going to the high pressure pump. Dealer says that this will not be covered under warranty due to it being from external causes. In all honesty this does make sense.
What doesn't make sense is how this tear could have occurred. I did have a non-Audi dealership repair shop do an alignment 5 days before the first code was registered in the computer. It is a reputable VW shop. But they should not have been anywhere near the top of the engine under the plastic cover right?
1. Could this be caused by a non-external factor and thus covered under warranty?
2. Do you think I might have a case that would be worth submitting to Audi Customer Care?
3. With the tear in the hose would it be able to run long without throwing a code? Meaning, is it possible that the tear was there the whole 4,000 miles I have owned it?
4. When I first got it 5 months/4,000 miles ago, I had the local VW repair shop do a service (fuel filter, exhaust fluid, oil and filter). Could having work done at the local shop void the warranty?
Thanks for your thoughts!
Links to pics below:
https://drive.google.com/file/d/1OnqiEjUKjAyxuX5Jg4jYh1qjp4gyq32l/view?usp=sharing
https://drive.google.com/file/d/1ZOLKmWhTsViSkdN_RmeAJ9AqMmyyVZv2/view?usp=sharing
https://drive.google.com/file/d/1rUaw7nrt1LD5DA8bUTGbuC5py9lU4I2f/view?usp=sharing