'10 Jetta Seat Belt Won't Retract

Hello everyone,

I took a trip to Memphis, TN today to pick up a Golf TDI and my passenger in the rear went to put her seat belt on but the belt never retracted. It is stuck completely out, I have done a little research but I haven't found anything that shows me how to fix the issue or diagnose whether it is something small or the entire mechanism.

I'd certainly appreciate some help.

Thanks in advance.

Hi!
2014 Sportwagen. Driver side rear seatbelt fully extended & won't retract. :-( Don't think there are any twists or anything. Can pull belt out about 1" or so and it goes back that far, so seems free but is really easy to pull it out the 1". I hope someone knows how to fix this other than just replacing it.