silverfstop
New member
I have a 2010 Touareg TDi - absolutely loaded to the gills. Lux Limited, Air Suspension, Premium Tech Package, Tow, etc etc etc. Being conservative, these options added at nearly $15k to the purchase price. For the sense of simplicity, let's call my model of Touareg "Trim C".
If you look in the settlement offer, Trim A and Trim B are extensively documented. Trim C isn't mentioned. Trim C includes features and options so rare that they were not even listed in the MY2010 brochure. From speaking with an authority on the matter, only about 200 examples of Trim C were made in 2010 (versus thousands and thousands of A and B).
I've been playing the waiting game with the settlement people for over 18 months. I've written to request a revision and they're stalling. The best "offer" has been "return the car, and if we decide you have a legitimate claim we will adjust your offer at a later date". Bull****. They have zero incentive to do anything of the sort once they have the vehicle.
So, with that all having been said - has anyone been successful in requesting and receiving a revised settlement offer? If so, who did you speak with and how was the process handled? Thanks.
If you look in the settlement offer, Trim A and Trim B are extensively documented. Trim C isn't mentioned. Trim C includes features and options so rare that they were not even listed in the MY2010 brochure. From speaking with an authority on the matter, only about 200 examples of Trim C were made in 2010 (versus thousands and thousands of A and B).
I've been playing the waiting game with the settlement people for over 18 months. I've written to request a revision and they're stalling. The best "offer" has been "return the car, and if we decide you have a legitimate claim we will adjust your offer at a later date". Bull****. They have zero incentive to do anything of the sort once they have the vehicle.
So, with that all having been said - has anyone been successful in requesting and receiving a revised settlement offer? If so, who did you speak with and how was the process handled? Thanks.