Help, Dealer claims I overheated DSG by blocking grill with foam

Tinman265

Veteran Member
Joined
Apr 19, 2005
Location
Oswego, IL
TDI
2014 Jetta Sportwagen Sunroof/Nav Platnium Grey Metallic, Titan Black Interior, 6 speed manual. Took the buyback 1-6-17 - Loan payoff 1-17-17
Quote:
Originally Posted by greenmountain
Slightly pissed at all of this!





No, welcome to VW life.

Go buy a Harley and bring it in for warranty work..........

You hear all the same *hit.
 

gmcjetpilot

Veteran Member
Joined
Aug 18, 2008
Location
Memphis TN
TDI
2010 JSW TDI DSG Matalic Grey
I have recently found dealing with warranty issues, they will lie and claim all kind of exclusions, especially if the failure is big and costly.

1) There are all kinds of exclusions in warranties they will try to evoke.

2) ANY modification can and will disqualify your claim (or be an excuse to deny you), no matter how unlikely that it was the reason for the failure. Slightly reducing the airflow made the transmission fail? There is a DSG oil cooler, but in most DSG cars there is also a thermostat to cut the oil cooler off in cold temps. It is a bogus claim, but now you have to prove them wrong (if your DSG has an issue).

3) If you don't have proof of maintenance, your warranty claim may be denied.

4) If something is not covered, like an accessory belt or hose fails, somehow causes damage to say engine or transmission, they may not cover the engine or trans.

5) You have to fight, threaten and in the end sue them. If you don't have an "expert witness" and lawyer in your corner, you might get run over by the auto manufacture or dealer, because they are after all the experts.
 
Last edited:

scdevon

Veteran Member
Joined
Jan 19, 2011
Location
USA
TDI
None
OK. First, NEVER take you car to a dealer with a modification of any kind in place. If it's on the car, take it off before bringing the car in.

Second, never tell a dealer that you've ever made a modification to the car even if you've removed the modification.
 
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