mleone
Veteran Member
- Joined
- Jun 4, 2001
- Location
- Alliance, Ohio
- TDI
- 2015 Jetta TDI, 2015 Passat TDI, TDI, 2004 Passat Wagon TDI
I recently purchased a set of VW Monster floor mats for my 2000 Jetta. Genuine VW accessory, deep groove rubber to trap all sand and snow, etc. Supposedly designed to fit vehicle using anchor posts. Tha rear mats don't fit! They look like jigsaw puzzle pieces and have anchors for two posts, not one like my Jetta has.
I called VW customer care, they are aware of the problem but can't help me in any way. They suggest return to dealer, but I've already used front mats (nice).
VWoA supplied these mats designed for this vehicle and will not honor their mistake! They won't even give me any other # to call and plead my case ( that's all handled internally....).
Anyone know how I can contact a regional rep that some people have used for problems? Be sure to check these mats before you purchase them for fit to your Jetta! VW couldn't care less!
I called VW customer care, they are aware of the problem but can't help me in any way. They suggest return to dealer, but I've already used front mats (nice).
VWoA supplied these mats designed for this vehicle and will not honor their mistake! They won't even give me any other # to call and plead my case ( that's all handled internally....).
Anyone know how I can contact a regional rep that some people have used for problems? Be sure to check these mats before you purchase them for fit to your Jetta! VW couldn't care less!