wouldbecaller
Member
Time for VW to deliver on its promises
Solutions that require using your phone are helpful but VW provided sales brochures and manuals that promised we wouldn't need to do that -- that we would have hands-free calling. It's remarkable that VW has the gall to deliberately deliver cars without a feature promised in writing. The solution is for everyone who bought a Jetta that's supposed to have hands-free calling to demand that VW provide it. It's just a matter of keeping VW honest. So far only folks with customer-oriented dealers are getting results, but if everyone demands what they were promised, VW will have to step up. What a shame that VW's corporate instinct is to try to weasel out of its promises.
Solutions that require using your phone are helpful but VW provided sales brochures and manuals that promised we wouldn't need to do that -- that we would have hands-free calling. It's remarkable that VW has the gall to deliberately deliver cars without a feature promised in writing. The solution is for everyone who bought a Jetta that's supposed to have hands-free calling to demand that VW provide it. It's just a matter of keeping VW honest. So far only folks with customer-oriented dealers are getting results, but if everyone demands what they were promised, VW will have to step up. What a shame that VW's corporate instinct is to try to weasel out of its promises.