Matthew,
I'm having a similar problem. I wonder if you can shed some light on what you did that finally got it to calibrate successfully?
Here are the basic challenges I'm facing:
1) As I circle under 5mph (in order to keep the calibration screen active), it times out after a few seconds and returns to the previous menu. I've tried starting the calibration while I'm already moving in a circle, but still no luck. It always times out and returns to the previous menu.
2) If I try to go faster in a circle to prevent the timing out, then of course the screen pops up stating setup can only proceed at stationary (aka under 5mph).
3) I've tried holding the "OK" button in while driving in circles, which keeps the display active, but still no calibration complete message.
4) I've tried circling dozens of times even after the calibration screen disappears, but still "CAL" remains.
My next step is to take it to VW, but I thought I'd see if you have any tips or insight that might help. When I first got the car it seemed to be locked on N and NW rather than the true direction, so I assumed it needed to be re-calibrated. Apparently the technician was able to calibrate originally, so I'm just wondering what I am doing wrong. Any insight is greatly appreciated.
Justin