TDIAllen
Well-known member
When I bought my JSW part of the sales pitch was "Free maintenance for 3yrs/36,000 miles."
A friend has a 10 JSW a couple of months newer than mine (we bought from the same dealer). He made an appointment for the 10,000 mile oil change and the dealer quoted him $99.95 for the service, claiming costs for oil recycling and other items used for the service. He is OK with it, but I told him free maintenance should be totally free.
Has anyone else experience this? Do other dealer service departments perform the service free as advertised?
Comments, please.
My apologies if this is in the wrong discussion area.
A friend has a 10 JSW a couple of months newer than mine (we bought from the same dealer). He made an appointment for the 10,000 mile oil change and the dealer quoted him $99.95 for the service, claiming costs for oil recycling and other items used for the service. He is OK with it, but I told him free maintenance should be totally free.
Has anyone else experience this? Do other dealer service departments perform the service free as advertised?
Comments, please.
My apologies if this is in the wrong discussion area.