Smashed Ixnay
Veteran Member
We bought a new 2010 Jetta TDI in May of 2010. We ended up buying some kind of extended warranty to make it 5 years/60k miles. We were told it would include oil changes when we bought it, but today at our 30k service they told us to save for our 40k service since it is going to be $800 roughly. I told them we had that warranty and they are now saying it doesn't include oil changes. I specifically asked when purchasing the warranty if oil changes were included, which they told me yes. They even offered a 6 year/75k mile warranty, but I didn't do it since I'd still have to pay for for the 80k service.
I may be mixing this one up with the gap insurance, but I swear they said if i didn't want it later on that we could cancel it and they woukd pro-rate us back the difference. I'm pissed now because we were told it would include them, and now I have to pay for my next 3 services when they should be free. If they won't honor it I will do my best to get my money back for it. I will look for the information when i get home, but if I have to pay for it then I will just go to a guru if possible.
I guess my question was if i could get my money back for it since i haven't used it. I'll give more information in an hour or so once I get home.
I may be mixing this one up with the gap insurance, but I swear they said if i didn't want it later on that we could cancel it and they woukd pro-rate us back the difference. I'm pissed now because we were told it would include them, and now I have to pay for my next 3 services when they should be free. If they won't honor it I will do my best to get my money back for it. I will look for the information when i get home, but if I have to pay for it then I will just go to a guru if possible.
I guess my question was if i could get my money back for it since i haven't used it. I'll give more information in an hour or so once I get home.