darrelld
Veteran Member
On my Saturday test, rain, road construction, a/c on, mix of highway 70mph and city streets I averaged 42.Keep in mind that the C-Max is a TALL vehicle.
More frontal area == more drag.
More drag == worse fuel economy.
On my Saturday test, rain, road construction, a/c on, mix of highway 70mph and city streets I averaged 42.Keep in mind that the C-Max is a TALL vehicle.
More frontal area == more drag.
More drag == worse fuel economy.
I just got my car back on Friday nite...they had it for a week while VoA got involved to do nothing but refuse my request for an entire new fuel system. Fast forward four days to my Tuesday afternoon driving home from work. GLOW LIGHTS start flashing after 40 minutes and sluggish. Was able to drive to the dealer (yet again). No word yet. At this point, all I can do is laugh...it may be a defective sensor, but wouldn't it be fun if I had metal shards in my fuel rail from the first failure of the hpfp? Possible??This may be a bit of a silly question:
Is there any reasonable way to prevent the spread of the metal debris throughout the remainder of the fuel system when/if the HPFP fails?
...So, is it possible to mount/install a fuel filter that will prevent the scattering of metal debris throughout the fuel system...or not?
QUOTE]
No one answered this question above from shuswap on another thread...so I am reposting.
My 2010 had hpfp failure...they replaced hpfp in July. Now they just replaced my other fuel pump. I stated I wanted my entire fuel system replaced, stating safety issue and the fact that my 60000 mile drive train warranty is gone in 500 miles. According to the 'customer care' advocate, VOA has fixed it according to VW specifications, car is ready to be picked up and loaner needs to be returned. She should be called "VOA" advocate. When questioned whether they will be able to connect the dots, say for example when my fuel rail blows due to contamination with metal shards...and I am out of warranty. I said the whole fuel system is connected and if the pumps were contaminated then the rail could be a ticking time bomb...she said the whole car is connected.
So...my question, now that they have replaced both fuel pumps...the first repair showing metal shards in the filter (second one they said 'debri' found in filter).....what are the chances that metal flakes are in the rest of the fuel system??
I just got my car back on Friday nite...they had it for a week while VoA got involved to do nothing but refuse my request for an entire new fuel system. Fast forward four days to my Tuesday afternoon driving home from work. GLOW LIGHTS start flashing after 40 minutes and sluggish. Was able to drive to the dealer (yet again). No word yet. At this point, all I can do is laugh...it may be a defective sensor, but wouldn't it be fun if I had metal shards in my fuel rail from the first failure of the hpfp? Possible??[/QUOTE
So the dealer just replace the HPFP the first time Everthing on the fuel system should of been replace.I would say yes on the metal in the system.
Very possible. Keep us informed!At this point, all I can do is laugh...it may be a defective sensor, but wouldn't it be fun if I had metal shards in my fuel rail from the first failure of the hpfp? Possible??
When I was dealing with "Michele" on another issue, it worked out to "it is my way or the highway". Very discouraged with VW customer care, quite frankly it is a joke. Would not give me her last name nor her bosses name. No more new VW's, never again...there are better choices, sadly.Update....VoA Michele calls to let me know that they are going to replace the fuel rail. I say this is silly...obviously the fuel system is contaminated with metal shards from the first HPFP failure. Are you going to replace each part of the fuel system one by one? I tell her I am disheartened. She says they are reviewing the problem and she will call me Monday. I repeat to her that I am very well read on the subject of HPFP failures, ask her if she read the 27 pages of the safecar.gov investigation I sent her that shows that other TDI owners with the same problem got their entire fuel system replaced...all I can do is laugh and stay calm.
I love my car...I have a 2012 loaner from the dealer...what a tin can...my 2010 is so much nicer, plush, compared to the new TDI. My other loaner was a gas 2012 Passat...again not as nice as my car. VW has really cut out the bells n whistles of their car. This will be my last one after 20 years of driving jettas...three that I have put over 150000 miles each. I was hoping to do the same with this TDI...but alas no.
Michele is a case manager...should I ask to talk to her supervisor? Comments? Thanks is advance for your help...TDI club and you all are awesome!
Here we go! This is going to be good!!\VoA Michele calls to let me know that they are going to replace the fuel rail.
Do not lift your foot from their throat! Keep on them. I do agree with you that their idea of customer service is far from desirable. "Michelle" if that is her real name would not know a clue about an automotive concept if it bit her in the a$$, not what she was trained for by VW. Trained to say NO! And of course keep warantee expenses to a bare minimium.Michele my case manager for VofA calls me today and tells me they are replacing the fuel system...everything but the tank. They are going to clean that out.
I am so exhausted from worry, and from my experience with VofA and Michele. Now she's acting like she's been behind me 100%, on my side rooting for me the whole time. I kept asking for the fuel system to be replaced, for VofA to do the right thing, she was like, "just because you want something doesn't mean you're going to get it." So today she says: "The technicians approved it and they are going to replace the fuel system as WE requested..." We?
This morning I had emailed the Safety Defects Engineer from
National Highway Traffic Safety Administration/safecar.gov that contacted me originally for details about my first failure. I wanted to let him know of my second and third HPFP failure. I asked if he could do anything to help. Not sure if he did or not.
The fuel from the tank is filtered. I see no reason why metal in the tank would cause any issues as the filter should stop any metal shards.You might have another go around if the tank isn't cleaned good enough. Hope it works out for you!
What an absolutely pathetic response from VW and why I would not buy the current engine design tdi, period! total bullsh*t .............. she was like, "just because you want something doesn't mean you're going to get it." ..... I wanted to let him know of my second and third HPFP failure. I asked if he could do anything to help. Not sure if he did or not.
I would hope so otherwise it would not be much of a fuel filter....After three though you would really think they would go to great lengths to insure a complete and thorough job. Is the filter actually capable of catching all debris from a failure?
Right, so what I am saying is that it should not be necessary to replace the tank because it all gets filtered before going into the pump anyway.Only thing I would be worried about is anything post filter which probably can be cleaned.The filter will catch anything going INTO the pump since it's first in line from the tank.. If the pump fails, metal gets sent everywhere since the return isn't filtered again until it gets sucked back through the filter..
I'm thinking it might be possible to add a high pressure fuel filter/screen between the HPFP and fuel rail, but I'm not sure where to source a filter that is suitable for that much pressure.. That would contain the failure to the pump only..