Yes, I called VW corporate, and explained the situation. The response was "You're out of warranty, what do you want us to do about it?". After a bit more discussion it was escalated and the next person was much nicer and very helpful.
Thank you! Please post detailed pictures of the internal clogging. If you don't have the time or means to cut it open, mail it to me and I'll do it. I'll even pay for shipping.
Taking my 2013 in on the 10th for no heat on passenger side. Hope I don't have to wait 3 weeks! Girlfriend is not happy (cold feet).
Now told I need a new air distribution box. On order.
PM sent. I'll get it cut open and take some nice high resolutions of whatever we find inside.
Amazing. It's probably some simple little thing, and they're going to replace the entire box. This is why VW service is so expensive - they replace an entire box of parts when a single part inside of it fails.
Or when their tech breaks it taking it apart. Thankfully he is still under warranty.
Next time they might want to try testing what they replace to see if it actually fixed the problem.Took my car in today for no heat on passenger side floor issue.
They replaced the heater core which was clogged. I assumed the problem was solved, only to find I still have no air blowing on passenger side floor.
Should the air be blowing out of the five holes below glove compartment? Are those the vents? I feel no air blowing anywhere on that side. Back tomorrow.
Since the air setting is on re-circ it should not be pulling in outside air to blow across the heater core (unless i misunderstand how they implement that). I suspect at least that part is working because of the windows fogging up before too long. and yes, any fan setting above 3 seems to be to fast, it appears warmer at fan speed of 3.I do know that even with the heater core working, it can be more efficient if you run a slower airflow across it. Adding high flow of -20 air takes a lot of heat to warm it and actually is like running an extra radiator an makes engine warm slower. Sometimes less is more.
This works great in the summer down south if your car(especially old cars) starts to overheat, select hot and turn fan to high and it will help car from boiling over(of course you get a bit warmer inside the car)
The electric heater turns off once the coolant temperature reaches ~170F. That can take a while when it's this cold out... it'll still be running by the time I finish my 8 mile drive to work. Reducing the fan speed or the temperature setting below a certain point will also turn it off.
