by John Chauvin, General Manager of Hewlett VW
It’s here, the month that the TDI buybacks begin! Volkswagen has hired “buyback specialists” to be placed inside the dealership to handle the transactions and we at Hewlett VW were lucky enough to get two. I’ve now met and visited with them and look forward to having them in our store for the next several months. A handful of the appointments will start filtering in over the last few days of November, then come December, the schedule will be full until completed.
It’s my understanding that VW will make eight appointments per day - per specialist, so that means we’ll have 16 per day here at Hewlett VW. (It’s important to remember that without a scheduled appointment, the settlement specialist cannot transact a buyback).
According to the latest numbers from VW, they claim approximately 75% of TDI owners have registered. While that sounds astonishing, it does leave 25% who have not. Please, if you have not gone online to the website to register, I encourage you to do so now, regardless of which choice you decide.
www.vwcourtsettlement.com
Many of you have asked if there are any special considerations or incentives from VW if you were to purchase another vehicle at the time of the buyback. The short answer is yes but it comes with a disclaimer. VW cannot offer special incentives specifically for TDI owners. Therefore, while the incentive(s) may be called or labeled “loyalty”, it has to be offered to everyone owning a Volkswagen of any kind. The courts will not let the manufacturer or the dealer market to TDI customers specifically, so everyone who owns a VW can take advantage of any “loyalty” incentives. Everyone wins and everybody gets the extra incentives.
We here at Hewlett VW have actually stocked up and have over 300 new vehicles on the ground that are ready for sale now. Plus, VW has in excess of 10,000 additional vehicles at port that we can pull from to refill any inventory voids that the buyback process may develop.
I know this has been a long process and I cannot begin to tell you how thankful I am for your patience and loyalty during this time. I look forward to seeing you soon.
Have a happy and safe Thanksgiving,
John Chauvin, General Manager