I really bet the guy who I pissed off and created that website is having his laugh. He has a few people fooled, and for them, the 'benefit' of that website is working as he wishes it to.
Many people have come to me and asked me about that site. I invite anyone to do so. What I know I cannot say; neither on this TDIClub site or that pure poison site. But my purpose has been to tell whoever would like to know, that for years, I have laughed WITH those who have seen that site and as a rule, I am anything but what that site promotes. Anyone with half a brain could see right through that piece of work. TRY AND SAY SOMETHING POSITIVE AT THAT PLACE! You can't do it...
The reality is, if someone really wants to make a complaint, they can do it right here on TDIClub. There is a place exactly for that problem and as far as I can tell, it is objective. Instead, I am supposedly 'exposed' for a few situations (and by the way, I suggest anyone try what I'm doing and keep as low a number of complaints). There is not a shred of objectivity on that site.
I never told vwzips what happened on that trailer dolly incident, but he has it exactly right. I got my "Macgyver" hat on, and loaded the car. Mary helped. We worked with what we had on hand. The car's owner blamed me for damage that could not have happened by the loading of the dolly. Basically, they bought junk and took it out on me. "No good deed goes unpunished."
The other half truth is the fellow who got a dirty head with sand in it. At this time, we haven't cleaned a cylinder head by any other method than wire brushing for years. On rare occasion in the past, we have taped and blasted a particularly badly corroded cylinder head. One of my employees did the job incorrectly and got sand into the water jacket.
I made offers to clean the head, pay for having it cleaned, exchange it... everything except go out to the East Coast and fix it myself. He WANTED to complain and that is what he did. I offered to buy back the head. He posted it on Ebay and kept it there for months with it titled something like 'Franko6 Ruined Cylinder Head' and posted many of the same pics. I tried to have one of my east coast vendors go and buy it; no mention of me. THE GUY WOULDN'T SELL IT TO HIM! Explain that.
In any business, you are simply not going to be able to make some people happy. Or, in a competitive market, some low-life is going to find a way to trash your good name. Take your pick.
BioPete, you said it. It is a slander page. The best way, usually, to deal with slander is ignore it. To attack an attack site could be a sticky wicket. I appreciate your offer and advice, but you know same as me, putting up a website is 'the easy part'. I actually have one, but not ready for prime-time. Getting literally hundreds of pages, pictures, parts and performance stuff, plus the experiences for my shop would be a full-time job. I not only have a full-time job, I am usually pulling double-shifts at my shop. Advertising is for people who are looking for more business. We already have more offers come than we can find time to do and hiring the right person, any HR department will tell you, is very hard to do. We would love to find 'the right guy'.
Pete, I'll make a pm to you and would be happy to receive your input. Thanks for the offer. To tell the truth, for every one of those negative posts, I have 'over-the-top' testimonials of satisfied customers by the hundreds, if not thousands.
Now, isn't this a blog about cams? I sell a very successful cam in several formats and for several generations of VW's. Anyone care to talk about that?
Call me. Email me. PM me. I'll be happy to discuss it with you.
Frank