kennethsime
Veteran Member
Once you get the Special Actives installed, let us know how the ride is! I'm thinking about lifting my Jetta Wagon and want to find the shocks/struts that are best for washboard roads.
I installed them on my '03 Jetta in late '08, so about 11.5 years until failure. The rust started a few years ago.That's great news. How long did you have them before this happend or it started to rust out?
I opted for advance replacement but was not asked for any payment info. The form simply says to ship back my old shocks and struts in the packaging the new ones arrive in and return shipping is my responsibility. I'll send them a clarifying question on that.Thanks for the info. So they accepted the warranty based on the pictures and steps 1-3 and will be sending new units free of charge? Or you paid for new FSDs at 50%, and are awaiting reimbursement after they receive and inspect your old units?
I opted for advance replacement but was not asked for any payment info. The form simply says to ship back my old shocks and struts in the packaging the new ones arrive in and return shipping is my responsibility. I'll send them a clarifying question on that.
I was able to avoid downtime buy purchasing from them and having them refund when they received my old struts back, the refund of course hinging on their determination of the struts condition.The sticking point for many Koni owners has been that their car is out of service while waiting to swap new units for old, etc.
I was able to avoid downtime buy purchasing from them and having them refund when they received my old struts back, the refund of course hinging on their determination of the struts condition.
That would have been a bummer, but, I did need new struts anyway so whats a guy to do?And years ago the stories seemed to be that they were stingy with the warranty- leading sometimes to a purchase with no reimbursement, which would stink.