jmarshall
Veteran Member
Turned my car in yesterday late morning, when should I expect my email from Chase to come through?
EFT - How long for the email from Chase?
- Thread starter jmarshall
- Start date
BARIIINGS
Veteran Member
- Joined
- Nov 5, 2012
- Location
- Pittsburgh PA
- TDI
- 2011 Audi Q7 TDI Premium Plus - Hers / 2010 Audi A3 Premium Plus - Boughtback
Late tonight, received my email the next day at 11 at night.
RGFanta
Member
I think that we got the Chase email on the 2nd business day after turning in the car.
Mr. Furious
Veteran Member
I got mine at 11:12PM ET the day after turn-in.
jmarshall
Veteran Member
Thanks guys, received this evening at exactly 11:12 pm
DancingDiesel
Active member
Mine at 11:12 PM also.
Now hoping its 2 business days and not 3 so money is in Friday!
Now hoping its 2 business days and not 3 so money is in Friday!
BARIIINGS
Veteran Member
- Joined
- Nov 5, 2012
- Location
- Pittsburgh PA
- TDI
- 2011 Audi Q7 TDI Premium Plus - Hers / 2010 Audi A3 Premium Plus - Boughtback
all depends on your bank.
Got my email from chase after 11, logged on, inputed my information, funds were available to me the next morning at 7. I have USAA, FYI
Got my email from chase after 11, logged on, inputed my information, funds were available to me the next morning at 7. I have USAA, FYI
Mr. Furious
Veteran Member
Pretty much the same for me. I have a local (statewide) Credit Union.
UNsweet
Veteran Member
Ohhhhh, I guess I will use that account then. I was going to use my local Credit Union, but they do screwy things with direct deposits. Although the timing still sucks for car buying - turn car in Thursday afternoon and so I won't have cash in hand when i'm car shopping over the weekend.
DanB36
Veteran Member
The buyback specialist does have to overnight the documents, but that isn't what gets you paid--it's the entry in the computer system that does that. You should have an email from VW confirming the buyback transaction before you leave the dealership.
That email I got right there when I turned my car in and he asked me to confirm if I received that email. My comment was regarding chase email. I was under the impression that once they overnight the docs and once they receive the docs that when you get chase email.
DanB36
Veteran Member
I don't believe the Chase email depends on the overnighted docs, but I'm not sure anyone here knows for sure. I'd understood, at least, that it depended on the transaction being marked complete by the buyback rep (along with the uploaded photos, odometer reading, etc.), which is also what generates the transaction confirmation email you get.
PacCoastFwy923
Veteran Member
- Joined
- Feb 21, 2008
- Location
- Oakland
- TDI
- 2015 Passat SE TDI 6-speed manual; 2006 mkV Jetta TDI / 5-speed / Pkg 2
Well poop, the 8:12 email didn't come. Thanks everyone for getting my hopes up. 
Guess I'll have to suck it up and enjoy the weekend.
Guess I'll have to suck it up and enjoy the weekend.
Turned our car in on 5/24. Still waiting. VW Claims Representative told me 3-5 days the first time I inquired. I inquired today and they have escalated it which will take 5-7 days. Apparently if you ask about where your Chase e-mail is they string you out another 5-7 days.
Update: The e-mail came through at 11:10pm last night 5/31/17. I'm counting 4 business days. The Holiday seemed to stretch it out forever.
Update: The e-mail came through at 11:10pm last night 5/31/17. I'm counting 4 business days. The Holiday seemed to stretch it out forever.
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