'12TDIJetta
Member
VW called, I couldn't answer. They left a message saying that my bank would not release a ten day payoff amount with my consent.
1. Wouldn't the consent letter take care of that?
2. I just called my bank and they said that is bs. They would release the ten day payoff amount, just not other info.
Of course, VW didn't leave a phone number or extension to call back. When I dial the number on my caller ID, it prompts you to enter in numbers, so it is basically worthless to call the number back.
Anyone experience a similar problem? Anyone have a real # to speak with a settlement specialist, not the generic claims phone # on the claims site?
1. Wouldn't the consent letter take care of that?
2. I just called my bank and they said that is bs. They would release the ten day payoff amount, just not other info.
Of course, VW didn't leave a phone number or extension to call back. When I dial the number on my caller ID, it prompts you to enter in numbers, so it is basically worthless to call the number back.
Anyone experience a similar problem? Anyone have a real # to speak with a settlement specialist, not the generic claims phone # on the claims site?
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