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Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW Passat Family (NMS and B7) TDIs (2012+)

VW Passat Family (NMS and B7) TDIs (2012+) Discussion area for the 2012+ Passat TDI (North American and rest of world versions versions). The North American model was previously codenamed NMS (New Midsize Sedan) and the version the rest of the world gets is sometimes referred to as B7.

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Old August 6th, 2017, 09:12   #1006
rustycat
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Quote:
Originally Posted by nivey View Post
Hi Folks,
1st time poster!
I hope this is the correct thread..............
I have been having a lot of trouble with my RNS 510 recently where it often turns on but the screen and all buttons are not working (no sound etc also) the only thing I can do is hold the 3 buttons at the top ad reset, this usually fixes it after a couple of goes.
I have brought it to a dealer and they think there's nothing I can do with it (and maybe there isn't, but I want to try anyway!!)
I was thinking of trying to change the FW version, maybe a newer or possibly older one would help with it.
The version info is:
HW-Version - H02
SW-Version - 4120
Map version - 7918 (probably not important here!)
Do I need to get any other info?
Hopefully someone can let me know if they think there would be any point in trying a new FW, or if they have any other suggestions as to what they think the issue might be!
Thanks very much,
N
On our 15 we have the following:
HW: H27
SW: 5382
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Old August 6th, 2017, 14:10   #1007
nivey
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Thanks for the replies folks.

I'm sure this is already on here numerous times, but struggling to find it.....

How do I find the part number? Is it physically written on it? Or can I find it through the menu?

N
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Old August 6th, 2017, 15:33   #1008
Jetta_Pilot
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Quote:
Originally Posted by nivey View Post
I was thinking of trying to change the FW version, maybe a newer or possibly older one would help with it.

The version info is:
HW-Version - H02
SW-Version - 4120
Map version - 7918 (probably not important here!)
I am running FW 5378
Map code 8213
In my 2015 Passat
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Old August 7th, 2017, 08:42   #1009
BarryT82
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Quote:
Originally Posted by Jetta_Pilot View Post
I am running FW 5378
Map code 8213
In my 2015 Passat
5382 is the latest for yours and the maps are 8407.
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Old August 9th, 2017, 13:30   #1010
Jetta_Pilot
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Quote:
Originally Posted by BarryT82 View Post
5382 is the latest for yours and the maps are 8407.
I own TWO standalone Garmin Nuvis, an older 855 and a much newer 2797 (7" screen) which both have LIFETIME FREE map updates. This is often as 3 times a year.

The RNS-510 by comparison My Garmins have features the RNS-510 does not have including being much more difficult to manipulate. Incidentally the RNS-510 is Garmin based, but someone screwed it up along the way !

Do YOU think I'm going to spend US$ 125.00 or so to update this POS!!!
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Last edited by Jetta_Pilot; August 9th, 2017 at 13:35.
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Old August 16th, 2017, 13:00   #1011
Deifka
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Hi guys,

May somebody can help me with FW4366. I need link for this FW.

Thank You in advance for help.

Regards,
Deifka
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Old October 26th, 2017, 03:52   #1012
Ripster
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Not sure if this is the correct thread. RNS 510 in a 2014 Passat TDI SEL. Locked up last night, will not restart. Just shows the VW/Fender display. Will go dark occasionally and returns to startup screen. 95K current miles. Any suggestions? Disconnect battery and see if it clears or bite the bullet and take to dealership?
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Old October 26th, 2017, 18:21   #1013
tadawson
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Have you tried to force a hard rest with the three button technique? (Procedure should be here somewhere . . . I can't recall the specific three, but but they are the ones to either end of the CD slot . . . kind of like forcing a hard reboot on a Win* box.)
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Old October 27th, 2017, 06:34   #1014
Jetta_Pilot
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Quite often your manual is your friend !
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Old October 28th, 2017, 15:15   #1015
Ripster
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Quote:
Originally Posted by tadawson View Post
Have you tried to force a hard rest with the three button technique? (Procedure should be here somewhere . . . I can't recall the specific three, but but they are the ones to either end of the CD slot . . . kind of like forcing a hard reboot on a Win* box.)
Thank you.
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Old October 28th, 2017, 18:13   #1016
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BTW, on the left hand corner the two: left and right track buttons and the star (*) button in the far right hand corner.

This explains both factory reset and and the soft reset ( 3 button method).
https://www.youtube.com/watch?v=11S_i0IkXXw
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Old November 17th, 2017, 06:32   #1017
mjhandy
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Quote:
Originally Posted by nivey View Post
Hi Folks,
1st time poster!
I hope this is the correct thread..............
I have been having a lot of trouble with my RNS 510 recently where it often turns on but the screen and all buttons are not working (no sound etc also) the only thing I can do is hold the 3 buttons at the top ad reset, this usually fixes it after a couple of goes.
I have brought it to a dealer and they think there's nothing I can do with it (and maybe there isn't, but I want to try anyway!!)
I was thinking of trying to change the FW version, maybe a newer or possibly older one would help with it.
The version info is:
HW-Version - H02
SW-Version - 4120
Map version - 7918 (probably not important here!)
Do I need to get any other info?
Hopefully someone can let me know if they think there would be any point in trying a new FW, or if they have any other suggestions as to what they think the issue might be!
Thanks very much,
N

Hey, did you ever get this solved? my unit is doing the same, no sound, no button labels, no codes.
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Old February 9th, 2018, 10:44   #1018
joshuafail
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Hi! New member here. Apologies in advance if this has been covered, I couldn’t find it when I searched.
Picked up a 2015 Passat SEL Premium a few weeks ago. Very pleased with it so far but there is one major annoyance I’m trying to solve and any help would be appreciated.

Sound quality from the Fender system is better than expected, except when playing music from my phone, namely Bluetooth streaming. Sound seems to “chop” off the highs and lows, almost like a TV does when you have it in “nighttime” mode. FM broadcasts do not have this issue, nor does playing a DVD. Line in, Bluetooth audio both do. It’s like the system is throttling the audio stream to protect the amp/speakers. No previous car I’ve driven has this issue, including streaming with the same phone.

I’ve accessed the hidden menu and “Loudness” is not an option to deselect. Tried messing with all audio setting, including speed sensitive volume. I’m running HW H27, SW 5382. Maps are old at 8112. Phone used is iPhone 8+.

Is there something I’m missing? Or is this life with the RNS510? I can live with it if absolutely necessary but it’s very frustrating knowing there’s more potential from the system I can’t touch.
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Old February 9th, 2018, 12:39   #1019
251
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Location: NW IN
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Quote:
Originally Posted by Jetta_Pilot View Post
I own TWO standalone Garmin Nuvis, an older 855 and a much newer 2797 (7" screen) which both have LIFETIME FREE map updates. This is often as 3 times a year.

The RNS-510 by comparison My Garmins have features the RNS-510 does not have including being much more difficult to manipulate. Incidentally the RNS-510 is Garmin based, but someone screwed it up along the way !

Do YOU think I'm going to spend US$ 125.00 or so to update this POS!!!
I'm with you here. Have a few 6" TomTom standalones - have free lifetime traffic data and map updates. Map updates are quarterly. Color scheme on TomTom is totally customizable too which I've done via free third party program.

Can move TomTom between vehicles at will and better yet, take into house/hotel room and enter destinations for next day so I can just call them up as desired instead of entering them as I go. The TomTom is quick to start up and fast/easy to enter destinations into. TomTom can also search for nearby places like restaurants, stores and fueling stations - not sure if the RNS-510 has all that as I've never checked.

I like having the GPS side of the RNS-510 just in case I need to go somewhere unknown to me on very short notice with is a VERY rare occurrence. Usually I know if I'm going somewhere new/unfamiliar so can bring the TomTom.

Best part about my 6" TomTom units - cost me $70-77 each including shipping. Compare that (which includes traffic data and free map updates) to VW's $125 upgrade fee and one still needs to pay for traffic data on the RNS-510 if desired. Best bang for buck is standalone GPS!
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Old February 9th, 2018, 12:59   #1020
tadawson
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If cost is your only metric, true . . . . Some of us don't judge technology just on cost. To me, the integration on the RNS into the car makes me leave my Garmin in the other car every time . . . .
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