www.tdiclub.com

Economy - Longevity - Performance
The #1 Source of TDI Information on the Web!
Forums Articles Links Meets
Orders TDI Club Cards TDIFest 2016 Gone, but not forgotten VAG-Com List Unit Conversions TDIClub Chat Thank You




Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW MKVI-A6 Golf family including Jetta SportWagen (~ 2010-2014)

VW MKVI-A6 Golf family including Jetta SportWagen (~ 2010-2014) Discussions area for A6/MkVI (2010-2014) Golf and Golf Wagons (Jetta Sportwagon in the USA).

Reply
 
Thread Tools
Old January 25th, 2018, 18:29   #16
cliballe
Member
 
Join Date: Jan 2010
Location: Tennessee
TDI(s): 2010 Jetta
Fuel Economy: 40 mpg
Default

I just wanted to follow up on the dealer timing belt service I had done. I ended up having them go back in to install the three idler pulleys/rollers that were not replaced the first go around for the cost of the parts only. They ended up replacing all the associated hardware with the rollers even though the bolt for the large roller is the only one that is TTY. I have attached the 2nd invoice for reference in case anyone might need it. Overall I am happy that I finally got everything done that I wanted as part of the service. Hopefully I'll make it to 240K with no TB related issues!



http://www.supermotors.net/registry/media/1127646

Last edited by cliballe; January 25th, 2018 at 18:39.
cliballe is offline   Reply With Quote
Old January 25th, 2018, 22:06   #17
BrBa
Newbie
 
Join Date: Dec 2017
Location: Las Vegas
Default

One of my coworkers owns a 2006 Jetta TDI with 190k on the clock, bought it new. He recently did his first TB replacement when his serpentine belt failed. The guy had no clue about the timing belt interval. Talk about lucky.
__________________
BrBa is offline   Reply With Quote
Old February 1st, 2018, 18:28   #18
ihatespeed
Veteran Member
 
Join Date: Jan 2013
Location: holbrook, ma
Fuel Economy: 40mpg city 46 avg, 50 hwy 33 trailer
Default

I just completed my second timing belt service in my driveway, first for my car, second for my buddy, skipped the motor mount nonsense and cracking open the fuel connections on his, plus with the extra set of hands pulling off covers and such pared the job from a first time leisurely 8 hour to about 4. All in all it was not bad, the my turbo diesel instructions are great, follow the tech tip to remove the stud for the tensioner pulley vs removing the motor mount and you will save a lot of greif, basic tools, a descent torque wrench and the specialty bits, triple square, crank lock, cam and pump pin and counterhold tool and you are in like flyn. I'm a touch handier than the average football bat, but its really not an insurmountable task for someone capable of changing their own tires.
__________________
Andrew's 3rd generation (2Micron.com) return fuel filter, and Pure Flow HPFP modification.
ihatespeed is offline   Reply With Quote
Old February 1st, 2018, 23:50   #19
BleachedBora
 
BleachedBora's Avatar
 
Join Date: Oct 2003
Location: Gresham, Oregon
Default

And customers freak out at $320 for a complete kit with everything *sigh*

I had a guy call in to order a belt for his common rail. I explained how everything else needs replacing. He explained he worked at a dealer for 10 years and there is a reason why it’s a timing BELT service, and that he wasn’t going to take any of my “upselling.”

I sent him a belt, and wrote no warranty on the invoice....

I don’t know which part of the story was the most scary part...
BleachedBora is offline   Reply With Quote
Old February 2nd, 2018, 01:46   #20
Ol'Rattler
Veteran Member
 
Ol'Rattler's Avatar
 
Join Date: Jul 2007
Location: Marysville, Wa.
Default

Was he the Grease Monkey or the guy that puts swirls in the paint when doing the "complementary" car wash after the Grease Monkey botches the oil change?

On my pals 2 Slow gasser (ABA) I mentioned that he was way overdue on the timing belt. He said, no problem I'll get all the belts changed next week. Well about 30K miles later the T/B tensioner bearing sorta fell apart. People may tell you different, but a 2 Slow gasser is an interference engine.

Famous last words. "They said they changed everything that need to be replaced."
__________________
2006 Jetta TDI
5 speed, Manufactured 06/06
DC stage 1 SMF Clutch
Draw-Tite hitch
Dash Tray
Blue tint aspherical mirrors
Euro Cupholder
Euro Light Switch
2nd grocery hook
VCDS Hacks: DRL Disabled-Seatbelt Chime Disabled-Key fob Power Windows
Adjusted Cam to Crank Timing

Last edited by Ol'Rattler; February 2nd, 2018 at 01:49.
Ol'Rattler is offline   Reply With Quote
Old February 2nd, 2018, 04:49   #21
oilhammer
Certified Volkswagen Nut Vendor
 
oilhammer's Avatar
 
Join Date: Dec 2001
Location: St Louis
Fuel Economy: fantastic
Default

This is how I get so many TDI rescues (including my own Golf) over the years.... dealers not doing the job correctly or completely. Nothing new, been that way for decades now.

To be fair, lots of other folks mess them up too, but I hold the dealer to a higher standard. They SHOULD know better. But M&P jobs, reused and overtightened fasteners that should be replaced, not replacing items that often cannot make it to the second interval changeout, and just generally shoddy work, is inexcusable at an operation that carries the same brand logo on their roof as the front of your car.
__________________
oilhammer
www.cardocautomotive.com
oilhammer is online now   Reply With Quote
Old February 8th, 2018, 16:48   #22
cliballe
Member
 
Join Date: Jan 2010
Location: Tennessee
TDI(s): 2010 Jetta
Fuel Economy: 40 mpg
Default

Thanks for all the input everyone! It is very appreciated! I agree especially with the dealer SHOULD know better comment, but it's very disappointing that some (or maybe all) of them don't.

When I filled out the VW Survey after the rework I mentioned that I was still concerned that some of the hardware was not replaced from the original service, but overall I was happy with the everything especially since I was able to have the rollers installed. I also mentioned that the parts and service departments should work together and come up with a better list of the actual hardware that should be replaced during these types of services. I even offered them a list complete with pictures to assist with these particular TDI models. This is the response I got. They can kiss my @$$!!! LOL

"I am sorry you still feel as if your car was not fixed correctly. I know we went to great lengths to do our best to make you happy with your service. If you have any other issues please contact me so we can resolve them together.

Joshua Griffy (Service Manager)"
cliballe is offline   Reply With Quote
Old February 9th, 2018, 09:34   #23
DSIre
Veteran Member
 
Join Date: Jul 2004
Location: Dumont NJ
Default

To the Service Manager......RTFM

Read The F'n Manaul
DSIre is offline   Reply With Quote
Old February 10th, 2018, 23:50   #24
Ol'Rattler
Veteran Member
 
Ol'Rattler's Avatar
 
Join Date: Jul 2007
Location: Marysville, Wa.
Default

Quote:
Originally Posted by DSIre View Post
To the Service Manager......RTFM

Read The F'n Manaul
Why would he do that? It's pretty much certain that the SM never heard a word the OP said, although the SM probably alerted sales so they can start sending you sales material. You will probably be bombarded with offers that there is a shortage of cars like yours on the used market and that they would like a chance to buy yours (stick it to you) and stick it to you again by getting you into a newer model.

Service and parts should communicate? They already do. My local parts department pretty much bragged that service never replaces torque to yield (TTY) bolts, they just reuse them. They looked at me like I was from Mars or something for ordering TTY bolts when I did my clutch.
__________________
2006 Jetta TDI
5 speed, Manufactured 06/06
DC stage 1 SMF Clutch
Draw-Tite hitch
Dash Tray
Blue tint aspherical mirrors
Euro Cupholder
Euro Light Switch
2nd grocery hook
VCDS Hacks: DRL Disabled-Seatbelt Chime Disabled-Key fob Power Windows
Adjusted Cam to Crank Timing

Last edited by Ol'Rattler; February 11th, 2018 at 00:23.
Ol'Rattler is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
another botched timing belt job oilhammer General VW Discussion 181 November 21st, 2014 17:23
Opinions on dealer timing belt service. Re-do myself? mattpetty VW MKIV-A4 TDIs (VE and PD) 5 August 5th, 2014 18:22
Should have known better: Dealer botched Timing Belt Job. lmoretti VW MKV-A5 Golf/Jettas 20 May 1st, 2014 08:24
Timing belt job botched - HELP! mwalters VW MKIV-A4 TDIs (VE and PD) 9 April 20th, 2013 13:11
Botched Timing Belt? davidlp VW MKIV-A4 TDIs (VE and PD) 8 March 24th, 2004 05:33


All times are GMT -7. The time now is 10:03.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright - TDIClub Online LTD - 2017
Contact Us | Privacy Statement | Forum Rules | Disclaimer
TDIClub Online Ltd (TDIClub.com) is not affiliated with the VWoA or VWAG and is supported by contributions from viewers like you.
1996 - 2017, All Rights Reserved
Page generated in 0.16316 seconds with 12 queries
[Output: 97.69 Kb. compressed to 83.86 Kb. by saving 13.83 Kb. (14.16%)]