how long is wait now after docs accepted

Motodude

Veteran Member
Joined
Feb 3, 2017
Location
San diego
TDI
2011 q7tdi. 2012 q7tdi
How long is Court appointed Claims Supervisor taking to ok docs after VW has accepted them? Everything is slower now so just wondering what time frames now
 

JKC_NC

Veteran Member
Joined
Nov 9, 2009
Location
Raleigh
TDI
'15 Passat TDI DSG | '15 Passat TDI SE Manual (sold 7/2018) | '10 Jetta Wagon TDI manual (sold 4/2015)
I submitted mine on 2/24/2018 ('15 Passat SE 6M) and I got "the letter" today, 3/9/2018, so 13 days.
 

JKC_NC

Veteran Member
Joined
Nov 9, 2009
Location
Raleigh
TDI
'15 Passat TDI DSG | '15 Passat TDI SE Manual (sold 7/2018) | '10 Jetta Wagon TDI manual (sold 4/2015)
When did VW accept them after you submitted?
I don't remember exactly but it took 1 or 2 (business?) days to do the first stage acknowledgement that the right docs were uploaded, then it was in Limbo for another ~9 days where the status page said I had the correct documents submitted but that VW was determining if I had eligible status. I don't remember the exact terminology, but it was distinctive...the "stage one" was "did I submit the requested docs" was fast (~2 days), but "am I eligible" was slow (11 days).

Good luck.

Joe
 
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