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Old June 9th, 2011, 18:37   #14
Veteran Member
Join Date: Apr 2004
Location: Midwest

All the BBB looks for is whether he takes back defective merchandise and honors returns, etc.

He does take back defective merchandise, if you can extract say, your broken piston or nutted timing belt pieces and mail it back, he will cheerfully send you another from his store. And after many, many hours of new labor and a cartload of additional new parts (entirely at your expense and risk, parts are not warranted as being safe for use in your motor) - you are free to put that replacement part right back in.

For say, an injector pump, the warranty is 6 months. For all items, including those with a longer warranty, FINE PRINT: "Failure to return the original box with the parts and an order confirmation included will void..." So keep all the paper and boxes, you WILL need them.

If you do not use a part and return it within 45 days in the original packaging, he will also cheerfully refund your money - minus 15%.

The BBB cares not a whit what crap he sells, how often he changes "location", or the damage caused by his wares or high bars to return and excess charges. Those things have nothing to do with his rating.

Last edited by SuburbanTDI; June 9th, 2011 at 18:39.
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