kehughes90265
Member
I have a 2002 Beetle TDi with 69,000 miles, it wouldn't start last Friday and I have been using B5, I have only been using Dino Diesel for the last few weeks. I assumed that the filter was blocked and had it towed to the VW Dealer (Neftin in Westlake, CA).
They told me the FIP needed replacing but will not tell me why, they told me that it would not be covered by VW warranty because any Biodiesel use invalidated the warranty, they say they were told this by VW.
I have called the VW Customer Relations and they say I should not hold out much help of it being covered because they trust the Dealer technicians. They want $2000 for the fix
I have pointed the dealer to the B5 news release in 2005 by VW, who is now asking VW again if it is covered by the warranty. Since Friday I have had to phone them 8 times to get an update and they have returned only one of my calls, meanwhile I am having to rent a car
Any advice welcomed
They told me the FIP needed replacing but will not tell me why, they told me that it would not be covered by VW warranty because any Biodiesel use invalidated the warranty, they say they were told this by VW.
I have called the VW Customer Relations and they say I should not hold out much help of it being covered because they trust the Dealer technicians. They want $2000 for the fix
I have pointed the dealer to the B5 news release in 2005 by VW, who is now asking VW again if it is covered by the warranty. Since Friday I have had to phone them 8 times to get an update and they have returned only one of my calls, meanwhile I am having to rent a car
Any advice welcomed