Recommend a dealer in MD for emissions fix

Dirty

Member
Joined
Nov 9, 2015
Location
Maryland
TDI
2014 Golf TDI
I need a recommendation for a dealer with a good service department in the MD/DC/VA area to have the emissions fix done. The one nearest where I live seems really sketchy. They wanted me to leave the car with them for two weeks and could not give a good explanation why. Instead of just rolling the dice with another dealer I am hoping for a recommendation on a dealer with a known good service department.
Thanks.
 

Ripster

Active member
Joined
Apr 9, 2017
Location
Westmister, MD
TDI
2014 Passat SEL TDI (sold), 2015 Passat SEL TDI, 2005 Cummins
Do not use Heritage VW in Owings Mills. I was very displeased with the service department. I had good luck with Fitzgerald VW in Annapolis.
 

TheresJohnnie

New member
Joined
May 4, 2018
Location
Bethesda, MD
TDI
2015 Golf S TDI
I would like an answer to this to; I’ve been putting off the fix too long. I know someone in another thread didn’t have a good experience with Ourisman VW Bethesda. Which dealer wanted to keep your car for two weeks?
 

JoshMcMadMac

Well-known member
Joined
Mar 4, 2014
Location
17268
TDI
NMS Passat SE
I have had good experiences with Sharrett VW in Hagerstown. Their service department has been easy to work with and professional the few times I have been in there.
 

TheGrove

TDIClub Enthusiast, Veteran Member
Joined
May 17, 2006
Location
S Central PA (Breezewood)
TDI
2012 Passat SEL Premium Opera Red - Dieselgate Fix, KermaTDI Tune, 2004 Passat GLS Northern Green-RIP
I have had good experiences with Sharrett VW in Hagerstown. Their service department has been easy to work with and professional the few times I have been in there.

I use them all the time. They are very professional and always upfront with me.
 

Dirty

Member
Joined
Nov 9, 2015
Location
Maryland
TDI
2014 Golf TDI
The dealer that wanted the car for 2 weeks was Ourisman VW Waldorf.

On a different forum I was warned to stay away from Cook VW in Bel Air as well as Darcars and Ourisman in Laurel.

I was told Fitzgerald in Annapolis is good as well as Heritage VW in Parkville.

I am going to go with Fitzgerald Annapolis since I see it recommended here too.
 
Last edited:

JoshMcMadMac

Well-known member
Joined
Mar 4, 2014
Location
17268
TDI
NMS Passat SE
The dealer that wanted the car for 2 weeks was Ourisman VW Waldorf.

On a different forum I was warned to stay away from Cook VW in Bel Air as well as Darcars and Ourisman in Laurel.
I bought my VW from Darcars in 2014. My friend was the recently-hired sales manager, which is what pulled me in; he left within a few months. I have not dealt with them since, but would not recommend them based on my experience.
 

tomo366

TDI Lifer, Member #68
Joined
Jun 30, 1997
Location
Kensington, Maryland USA
TDI
2015 Jetta SEL TDI
My 2015 Jetta SEL 6 Speed Manual was at Ourisman Bethesda for 18 days with all kinds of Excuses....and it blew a pipe and a CEL less than an a Mile after picking it up......No problems since.
 
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