can you clarify par.1
Update, I contacted the lawyers again. I complained about others cutting in ahead of us in the line, and I complained about the almost impossible task of speaking to a customer service agent at RicePoint.
Are we the only people leasing ? LOL ...I am at the green checkmarks step 15, was put on hold Tuesday evening(this week) for about 55 mins, finally spoke to " Lana" a rep who told me that my documents are being approved by an " Auditor Specialist" who goes over documents and makes final approval. Once he signs off on them, they're supposed to send email with offer that I'm supposed upload in PDF form. I haven't logged into portal since last night, too early still. Guess I'm gonna have to wait it out like the rest of us here.
Good update, thanks. I didn't have better luck this afternoon. I was on hold for about 45 min before I had to hang up.
It will be 9 days for me tomorrow.Good update, thanks. I didn't have better luck this afternoon. I was on hold for about 45 min before I had to hang up.
I'll try again tomorrow morning. Now 9 days of green check marks.
I was talking specifically about a LEASE. My lease has 20k per year and a 3 year lease. My understanding is that on my early lease termination, I can return it with anything up to 60k and I'll be OK even though I've only had it two years they won't be looking for 40k or less (which would suck as I'm over that).
Wow, Rice pudding is reaching new lows...They are making the American claim process look good.
This doesn't make sense because you can change your appointment date.
This has me curious as well, because I read about it maybe a month ago ? Not sure about us here in Canada, but I do remember the person in the U.S. was very adamant about having family member buy out the lease and then sell it back. I'm sure if you do a search " lease " it should come up.
It makes sense if you don't change your appointment date lol.
Nope, no loophole in Canada - if you bought after the scandal, they specifically ask if the car was under lease when the scandal broke (by you, or someone else), and answering either question Yes locks you into the 'No buyback unless there's no fix' side of things.
This works in the US because the US deal doesn't ask you HOW you got possession of the vehicle, unlike the Canadian deal. Also, sellers in the US had until last September to identify themselves, so anyone selling after that gets nothing. The math is much easier in the US.
As we speak I am on hold waiting to speak to an agent, listening to corny music and repeated entreaties to stay on the line, on my speakerphone. The initial message said at least 15 minutes wait.
You can access the calculator via the claim, I think it was step 13 or something. If you aren't planning on moving too fast trough the claim, just stop at that step (I'm thinking about asking to be reset to that step myself).
That is not half bad idea. I figure it might happen as I decide to change from a trade in to a buyback.
I wonder if another sticky or spreadsheet is warranted for those people trying to align themselves with 2015s that are coming in. Maybe not. If I know an A3 is coming in close by I may go to try and immediately negotiate.I guess its possible if it was prior to the cut-off for eligibility hey?
You must be the first, from QC, on this forum.