I have been considering the buyback for a while, and finally made the decision and got around to doing the paperwork in December. I was planning on scheduling a buyback appointment in early March (before I need to renew the registration). I just went online to schedule a buyback appointment at Lithia VW of Des Moines, Iowa, but the site said there are no appointments available at the dealer. Based on the layoffs of buyback agents, as well as the now-voluntary participation of dealers in the buyback process, my guess is Lithia got out while they could. The next closest dealer listed was 100 miles away. I'm absolutely astounded... and left wondering when I'll find time to take a day off work to make the drive and complete the buyback, as well as how in the hell I'm going to get home?
Has anyone else ran into a similar issue, or spoken to VW about there being no reasonably distanced dealers to turn a vehicle in at?
Has anyone else ran into a similar issue, or spoken to VW about there being no reasonably distanced dealers to turn a vehicle in at?