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-   -   BHW Balance Shaft Module replacement (http://forums.tdiclub.com/showthread.php?t=233651)

aja8888 January 31st, 2009 07:58

Quote:

Originally Posted by jennogle
Yup, I am working on a letter to VW now. Matt saved the old parts, both for me and to show other customers what can happen to their cars. He also took pictures of my car before he made the repairs. I plan to send the complete invoice, photos, and letter to anyone at VW or elsewhere who will listen.

Jenn

It will be interesting to see what parts were put in Jenn's car. Another chain drive setup? Updated gear setup?

leicaman January 31st, 2009 08:23

I wrote her and she replied she has the upgraded gear unit.

Sprocket January 31st, 2009 08:33

Quote:

Originally Posted by deming
Here is the $64,000 or in Jenn's case the $4500 question----

At what point should we have this procedure done ?

We have two 05 Passat TDI wagons and thus far they have both been good cars for us. They both have the VW extended service contracts for 7 years or 100,000 miles and we purchased both of them new. I change the motor oil every 7000 miles using 505.01 motor oil and we maintain them well. One car has 30,000 miles and the other has almost 40,000 miles.

My fiance says we should just drive them until they blow and then make VW extended warranty fix them. We all know the probelm with that scenario.

Thanks
Deming

I'm kinda in the same boat. I have the extended warranty as well and have just over 90k miles. I'm a sales rep and am on the road constantly. Unfortunately, I don't have another car that I can use. If I did, I'd park the Passat for the time being. I'm waiting for Oilhammer to get his next shipment of parts in so I can high tail it to him and get this taken care of. My situation is that the car is making noise, vibrates, & rattles like crazy. I'm fully expecting the extended warranty to cover the cost of the BS replacement. No, the chain has not broken and caused severe damage yet... but, I have all of the symptoms so something is obviously wrong with my car. They should cover it and pay for it while the repair bill will be substantially less than waiting for it to completely fail and pay more. I believe Route 66 had his replaced under the warranty and the chain had not broken either.

jennogle January 31st, 2009 09:30

Parts I had replaced/upgraded...
 
Quote:

Originally Posted by aja8888
It will be interesting to see what parts were put in Jenn's car. Another chain drive setup? Updated gear setup?

Here is a list of parts that were replaced/upgraded on my car, as well as the labor costs. Note that some of these were "collateral damage" due to the chain failing. The most expensive part damaged was the turbo. I was "lucky" my car failed in my driveway, not out on the road, or my entire engine would very likely have been damaged beyond repair. This might help some of you who are on the fence trying to decide whether to wait till their car fails or get the work done preemptively.

Oil Filters (2) $24.00
Sealant & Shop Supplies $30.00
Front Crank Seal $12.00
BS Module $1324.00
Gears $150.00
Bolts $12.00
Timing Belt Roller $50.00
Tensioner Roller $110.00
Timing Belt $90.00
Water Pump $95.00
Coolant $39.00
Oil Filter Gasket $9.00
Oil (10) $70.00
Turbo Charger $1100.00
Turbo Gaskets $30.00

Total Parts: $3130.00
Total Labor (14 hours): $1120.00
(+Tax) = $4500.00

oilhammer January 31st, 2009 09:47

I am thinking most extended warranty companies will NOT pay for this repair as an upgrade for prevention, some *might* cover it IF it breaks. I would doubt many would though. We deal with extended warranty companies all the time, most of them are a joke and just suck money from you for no good reason.

The last 3 issues we had come through that were NOT covered:

BMW inline 6 cylinder breather upgrade, these freeze up and allow the crankcase pressure to build up so high as to fracture the plastic valve cover, which is what happened on this X5 in the single digit weather we had.

Passat W8 engine, left cam phaser stuck full advanced, so left bank's intake valves are open WAY sooner than they should be at lower RPMs, car is virtually undriveable and it requires engine removal to fix.

Toyota 1AZ-FE engine head bolts strip out of the cylinder block, causing a nice coolant leak that looks like a simple head gasket, only to find upon disassembly the block has little to no head bolt threads left in it, and requires a new block :eek: .

Basically, in every case, the engine pretty much needs to have a 'failure of an internally lubricated part' which means the sucker almost has to throw a rod out the side of the block.:rolleyes:

Now in the case of the BHW, technically the chain drives the oil pump, and usually 'oil pump' is in fact listed as a covered item. But I cannot make that decision.

leicaman January 31st, 2009 10:10

One thing that may force them to pay for the upgrade is the fact that the chain-driven oil pump part is no longer produced or available, so the new part will have to be used. My 2 cents

deming January 31st, 2009 11:38

Oilhammer,

Would you be willing to ask VW "Real Driver" some questions on my behalf?

What would you reccommend we do with our two Passats?

If I could get real driver to pay for a big hunk or a majority of the parts; I would be willing to cover the Labor. If this thing lets go it will or could cost them significantly more money.

Car one has 30,000 miles and Car two has 40,000. We like these cars, but this is a hard pill to swallow. I just do not know what to do in this case.

I would like to tell you to order me up the needed BS related parts for at least one car if not both cars.

Thanks
Ben

oilhammer January 31st, 2009 12:10

Ben, my knee-jerk reaction is you have a little more time than the rest of us, with only 30k and 40k miles.

I would be glad to look into or talk to anyone for you, through the shop. You can contact me via PM if you like.

deming January 31st, 2009 13:49

Oilhammer,

Thank you. It may mean the difference between keeping the car (s) or dumping them. We would like to keep at least one TDI Passat. We like the cars. The warranties are the VW "Real Driver" extended warranties.

What information would you need to make a call for me on my behalf?

The 40,000 mile car is loud and rattles like a bag of stove pipes.
Nothing like the 30,000 mile car. I am a "car guy" where Jenn is not.
Neither of us want anymore problems. If "Real Driver" wants to pay for parts, then we would be willing to cover labor costs at your shop.

VW AG can then reimburse us down the road for the labor expense if the letter writing campaign goes anywhere. I am not going to hold my breathe with VW and I certainly would rather pay $3000 in labor than $6000 for the whole deal.

Thanks in advance,
Deming
Illinois

Route 66 February 2nd, 2009 03:26

I could see VW giving customers $1000.00-$2000.00 checks towards a new VW.

deming February 2nd, 2009 06:11

I would take $2000 worth of VW parts, at cost, for each of my two basket cases. Not only did they screw up the design and engineering of our engine, but they cannot even supply enough of the newer parts
(BS upgrade) so that the problem can be fixed.

aja8888 February 2nd, 2009 07:10

Quote:

Originally Posted by Route 66
I could see VW giving customers $1000.00-$2000.00 checks towards a new VW.

Since most of these chains are failing outside of warranty (now), I personally give that a "slim to no" possibility. Car makers have to be brought into court and almost tarred and feathered before they will pay or fix anything outside of the warranty period. Now, if it is deemed a safety issue, then that's a different story and they will recall the sold vehicles.

Tony

leobg February 2nd, 2009 08:45

Quote:

Originally Posted by aja8888
Since most of these chains are failing outside of warranty (now), I personally give that a "slim to no" possibility. Car makers have to be brought into court and almost tarred and feathered before they will pay or fix anything outside of the warranty period. Now, if it is deemed a safety issue, then that's a different story and they will recall the sold vehicles.

Tony

I agree. Out of warranty - they won't care. However I do believe this is a safety issue. Siezing up the engine at hwy speed is quite likely to end up with a crash, especially for someone who would ignore the red oil can on the dashboard - believe me - there are many people that would ignore it... VW has "some history" of recalling out of warranty vehicles, however, judging of the numbers of TDI 2004/5 sold, I doubt we can raise enough noise. Until someone of us end up in a crash due to a seized up engine on the hwy (the hard way).

My car is now closing up 60K miles (93K km). I do believe mine is getting lauder (it is hard to judge when there is no other passat TDI around), however it doesn't vibrate that bad (IMO) or making any noise aside of the diesel clatter I am used to (again IMO). I don't have extended warranty and my factory warranty - drivetrain - not sure if this is covered at all under drivetrain - hope it is, will expire mid this year.
$3K+ (turn that in CDN and taxes - $4K+ :( ) is a lot of money to swallow and hope VW would cover something/anything. As much as I like my Passat and was planing to keep it longer than warranties go up to, I may want to get rid of it... oh my...

aja8888 February 2nd, 2009 08:52

leobg: yes, it's hard to swallow that cost, but once the chain drive is gone, the car should be much more reliable and have less engine vibration. I am keeping mine for another 100k or until the wheels fall off after putting this much cash into it at once.

oilhammer February 2nd, 2009 10:12

I think these are great cars otherwise, and once this is done should be the end of it. My biggest issue right now is the parts shortage. :rolleyes:


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