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-   -   BHW Balance Shaft Module replacement (http://forums.tdiclub.com/showthread.php?t=233651)

TDIsyncro March 23rd, 2009 22:33

Quote:

Originally Posted by leicaman
Sure does sound to me like a warranty claim! Hmmmmm somebody in vw land realizes that this is a problem....

It does. I think it might be more of a dealership that really wants to help its customers :eek: and is thus using language to describe a problem that needs a remedy under warranty, to justify its claim to head office.

Quote:

Originally Posted by CalgaryTDI
invoice state they heard "heavy vibration" at idle and found "play in the balance shafts" when they pulled the oil pan....


anoldbaldman March 23rd, 2009 22:36

anyone in Oregon that will do the repair work?

dlai March 23rd, 2009 22:45

Quote:

Originally Posted by anoldbaldman
anyone in Oregon that will do the repair work?

Look up member Oldpoopie...

leicaman March 23rd, 2009 23:10

That is the very quandry I am personally in. My car has 55k on it, still under the drivetrain warranty. I am loathe to have the dealer muff up my otherwise pristine Black Leather equipped Passat TDI GLS. I have read of the multiple failures caused by dealerships who frankly try everything to avoid doing the right thing. I have the start of the "noise" and I have personally driven an Oilhammer converted machine as a test to feel what its like. I just don't want to be a guinea pig! Even though it would be out of my stretched pocket, I feel Oilhammer or any other suitable guru would do a more proper and complete job.

Vent on: VW if you are reading this, remember I've driven VW cars since I was 16 years old! My dad didn't have any issues at all with that car! Today I am a somewhat grumpy BHW owner who will get his car updated. There vent off.

owr084 March 24th, 2009 05:24

Quote:

Originally Posted by leicaman
That is the very quandry I am personally in. My car has 55k on it, still under the drivetrain warranty. I am loathe to have the dealer muff up my otherwise pristine Black Leather equipped Passat TDI GLS. I have read of the multiple failures caused by dealerships who frankly try everything to avoid doing the right thing. I have the start of the "noise" and I have personally driven an Oilhammer converted machine as a test to feel what its like. I just don't want to be a guinea pig! Even though it would be out of my stretched pocket, I feel Oilhammer or any other suitable guru would do a more proper and complete job.

I am in the same boat as you. I have 2500 miles left on warranty and getting more and more vibrations. I've already ordered the parts and will have the work done this weekend, but not by the dealer. I do not want to risk having the dealer take everything apart, claim that their is no problem and then be stuck with a huge bill.

I will just suck up the cost and hope that later, VW reimburses me for the work done.

leicaman March 24th, 2009 06:32

Yes that is my fear that the dealer would fubar the works up.

anoldbaldman March 24th, 2009 10:17

He just replaced my turn signal switch Monday. He gave me Double J in Portland and I have been in contact with him. Thanks.


Quote:

Originally Posted by dlai
Look up member Oldpoopie...


Ferniediesel March 24th, 2009 10:35

I also had our 2005 TDI wagon BS module / timing belt replaced along with the ceramic glow plugs at 5th Ave VW in Calgary. I was 6000km over the 100,000km warranty but had been watching things closely on the site. I initially discussed this problem with the dealer and at that time they had not heard anything about it. However, shortly after bringing it to their attention, a vehicle came in with the problem. Since then, they have also fixed CalgaryTDI's car and my car. Since it was close to the warranty period and I had brought this issue to their attention in the first place, they were very fair with me and covered the Labour cost. In the end, the cost was $3200 for the job. Lastly, while I did start investigating local independant shops to do the job, none of them had any experience with this issue, where as this VW dealer had at least done one job before mine. Also, should VW end up having a recall, I think it will be easier to get reimbursed for the BS parts since I had the work done at a VW dealer.

All in all, very happy with the outcome - car is making much less noise and vibration. Good to go for another 300,000km :)

abctdi March 24th, 2009 10:44

Quote:

Originally Posted by CalgaryTDI
Well, I got my car back from the dealership today- man it is a different vehicle! They replaced the BS with the VW gear driven assembly, did the timing chain, tensioner and water pump while they were in there, replaced the 4 glow plugs and did the reflash, replaced the front cv boots, gave it a 4 wheel alignment and even replaced the windshield they apparently cracked while working on the car - my total cost was $1657.00. The fact that the car is torn down so completely to do this work results in an a/c evacuation and recharge which is a good thing as well, not to mention the free oil change and coolant flush.
The car is dramatically smoother - it now sounds much more like my wife's 06 Jetta TDI at idle. My dealership, Fifth Avenue Auto Haus, says that they are now aware of the BS issue and are actively telling their customers with the model to come in to have it checked out and replaced if necessary under warranty. The notes on my invoice state they heard "heavy vibration" at idle and found "play in the balance shafts" when they pulled the oil pan. The "Tech Help Line" apparently advised to "update oil pump module with gear driven assembly". If any Passat TDIs are around Calgary, I would suggest approaching this dealership since they seem very aware of the issue and willing to address it. I am more than pleased with the service I have gotten there.

Okay, now that the cat's out of the bag...I just had mine done under warranty also. The above story is similar to mine, but all I had done was the BS at zero cost to me.
You can't go in guns blazing with non-vw references. You must approach softly and in writing/email, the service manager and ask if he is aware to begin with. If not, it's not his fault. The vw infrastructure is frustrating to them, so provide the vw document as evidence and let them find the rest.
Once they acknowledge the issue, share your fear that they will hear nothing out of the ordinary and send you on your way. They must compare it to one that is not noisy before they will eliminate other noise sources and confirm it is coming from in the engine. Once they do that, they should follow their process for R&R approval and you will be on your way. Have patience and expect loss of use of your car for at least a week. I think if you give them a chance, they want to do what is right.
My fingers are crossed that mine was done correctly and I'm good to go for...ever. So far it is quieter and I'm seeing a slight increase in mpg, but I have only 2 days worth of driving on it.

oilhammer March 24th, 2009 11:31

This is good news, at least for those still under warranty. I just hope the dealers are in fact getting the proper SSTs in, and doing the job correctly.

I can only imagine a M&P timing belt job on top of a M&P balance shaft job :rolleyes: .

Clearly though, if the cars are quieter and smoother (as they should be) they are probably doing it correctly.

Anyone who has any warranty left should probably investigate this further at their local dealership, and post here!

deming March 24th, 2009 13:02

Oilhammer--

What kind of relationship do you have with the VW dealer in St. Louis.

Can those of us that still have VW factory warranty remaining get good quality work and paid for under warranty down there?
Any other U.S dealers that are knowlegeable and "IN THE KNOW"

I am very leary of walking into a VW dealership and getting a big line of BS, poor workmanship, a big $$ repair bill and more of a problem leaving than when I arrived.

Thanks
Deming

oilhammer March 24th, 2009 13:24

PM sent.

volkswagendude March 24th, 2009 16:40

Quote:

Originally Posted by CalgaryTDI
Well, I got my car back from the dealership today- man it is a different vehicle! They replaced the BS with the VW gear driven assembly, did the timing chain, tensioner and water pump while they were in there, replaced the 4 glow plugs and did the reflash, replaced the front cv boots, gave it a 4 wheel alignment and even replaced the windshield they apparently cracked while working on the car - my total cost was $1657.00. The fact that the car is torn down so completely to do this work results in an a/c evacuation and recharge which is a good thing as well, not to mention the free oil change and coolant flush.
The car is dramatically smoother - it now sounds much more like my wife's 06 Jetta TDI at idle. My dealership, Fifth Avenue Auto Haus, says that they are now aware of the BS issue and are actively telling their customers with the model to come in to have it checked out and replaced if necessary under warranty. The notes on my invoice state they heard "heavy vibration" at idle and found "play in the balance shafts" when they pulled the oil pan. The "Tech Help Line" apparently advised to "update oil pump module with gear driven assembly". If any Passat TDIs are around Calgary, I would suggest approaching this dealership since they seem very aware of the issue and willing to address it. I am more than pleased with the service I have gotten there.

This is the 2nd best news that I have heard on this rocky road to recovery! The 1st obviously being that VW made a bolt on geared setup for our cars to begin with.


Quote:

Originally Posted by aja8888
Calgary TDI: was your BS assembly replaced under warranty? Your total cost is very low for what you had done if you were to pay for all that work.

I second the question!



Quote:

Originally Posted by vw4life
CalgaryTDI, how do you broach this subject with your dealer? Did you go in gunz-a-blazing with TDI club print outs or did your drop it off and play dumb telling them it vibrates a lot?

An other good question, I'm very curious too!!!

deming March 24th, 2009 17:18

I think within the next 4-6 months more dealers and VW/Audi mechanics will be aware of this issue and a few more of them will have performed this procedure.

Who pays the bill is of course the question of the day?

My car will still be headed to Oilhammer, because I want the very best working on my car. He will do the job correctly!!

Benjamin March 25th, 2009 01:09

At least I know which dealer I go to for the parts here in Calgary. Too bad the car is way past any warranty coverage, oh well


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