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-   VW MKVI-A6 Jetta Sedan (~ 2011+) (http://forums.tdiclub.com/forumdisplay.php?f=25)
-   -   No more phone or Bluetooth (http://forums.tdiclub.com/showthread.php?t=361105)

6thgear August 15th, 2012 22:17

No more phone or Bluetooth
 
All of a sudden my radio stopped conNecting to my phone or my wife's phone. If I hit the phone button all it does is mute the radio. Anyone else experience this?

bluelineman August 16th, 2012 20:11

Mine did that a while ago. I had to re-synch them, not it works fine.

6thgear August 16th, 2012 23:00

Quote:

Originally Posted by bluelineman (Post 3903253)
Mine did that a while ago. I had to re-synch them, not it works fine.

Resync how? I don't have a phone menu

RebelTDI August 17th, 2012 05:43

You may want to shut the phones off, turn on and then reactivate the bluetooth connection on the phone.

6thgear August 17th, 2012 07:05

Tried shutting down the phone. It is like the Bluetooth is dead in the car. The phone does not see it

Dimon80 August 17th, 2012 09:56

Here're the steps I would take:
- Delete the device (car) on your phone from bluetooth menu
- Turn bluetooth off
- Restart the phone
- Turn bluetooth on and into 'discover' mode
- Pair the phone with the car (instructions in the manual)

If you don't have the manual for the phone, do a goodle search and most of them are available online. The above steps usually work, but if they won't then I'd see a dealer (if the car is still under the warranty)

bluelineman August 17th, 2012 19:19

Quote:

Originally Posted by 6thgear (Post 3903323)
Resync how? I don't have a phone menu

See below. That's what I was talking about. Delete the VW from your phone & re-pair them.

Quote:

Originally Posted by Dimon80 (Post 3903757)
Here're the steps I would take:
- Delete the device (car) on your phone from bluetooth menu
- Turn bluetooth off
- Restart the phone
- Turn bluetooth on and into 'discover' mode
- Pair the phone with the car (instructions in the manual)

If you don't have the manual for the phone, do a goodle search and most of them are available online. The above steps usually work, but if they won't then I'd see a dealer (if the car is still under the warranty)


6thgear August 17th, 2012 22:44

Just an update. I unplugged the Bluetooth module. Plugged back in and all seems to be working. Cool

Drive The Deez August 30th, 2012 04:04

Quote:

Originally Posted by 6thgear (Post 3904369)
Just an update. I unplugged the Bluetooth module. Plugged back in and all seems to be working. Cool

Where is the module located? Did you unplug and re-plug with power off or on?

Mine just stopped syncing last night and I spent an hour deleting profiles and trying to re-sync. At first I thought it was just a ROM I had flashed causing problems, but since the microphone button on the steering wheel stopped working as well I figured something was wrong. Doesn't sync with wife's phone anymore either.

EDIT: Found where it's located. Going to give it a try with power off first and see if that fixes the problem.

Jettagain August 30th, 2012 05:30

The module is under the passenger seat. Mine has been doing this for a while as well. I have noticed that when it isn't working, the phone has a message stating the phone book is being accessed and it will actually keep flashing this on the phone eventually draining the phone battery. I tried re-pairing, deleting and re-installing....finally unplugged the BT module and it did start working correctly again. Never had to do this in any of my other vehicles...but i make that statement a lot with my Jetta....:)

Archmetal August 21st, 2014 16:29

Fix
 
Looks like the unplug and replug of the module under the passenger seat seems to be the fix for me. Tried this and it fixed the issue!! Thank you.


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